Compassionate Social Worker with 28 years of experience possessing in-depth knowledge of social services system, client evaluations and available community services. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Social Work Case Manager
OSF Saint Francis Medical Center
Peoria, IL
07.2015 - Current
Consulted with staff on resolution of complex service issues.
Participated in interdisciplinary team meetings to discuss treatment options.
Coordinated support services and optimized communication between healthcare workers and patients.
Provided case management services including intake, assessment, crisis intervention, advocacy and referrals.
Collaborated with healthcare team to coordinate treatment plans for clients, to improve care quality, reduce costs and gauge patient progress.
Assessed clients' needs, developed discharge service plans and monitored progress towards goals.
Counseled clients on available resources within the community that could help meet their needs.
Adhered to ethical principles and standards to protect clients' confidential information.
Provided referrals to appropriate health care providers or other community resources.
Identified needs of patients promptly and efficiently.
Child Welfare Specialist
Lutheran Social Services Of IL
Peoria, IL
10.1998 - 07.2015
Single Parent Program
Collaborated with others to discuss new opportunities.
Approached clients and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with diverse group of clients to address issues to accomplish their goals.
Identified needs of clients promptly and efficiently.
Assisted clients with becoming self sufficient by establishing employment, accountable day care, reliable transportation and creating a budget they could live on
Foster Care
Attended court hearings as a representative of the organization when needed.
Developed individualized care plans with input from clients and their families
Provided referrals to appropriate health care providers or other community resources.
Compiled reports on cases and submitted them to supervisors as required.
Advocated for clients by obtaining information regarding treatment options and clinical status.
Assessed clients' needs, developed service plans and monitored progress towards goals.
Conducted home visits to assess the safety of living environments for clients.
Counseled clients on available resources within the community that could help meet their needs.
Developed trusting relationships with social services, health care providers and governmental agencies.
Adhered to ethical principles and standards to protect clients' confidential information.
Residential Case Worker
Children's Home
Peoria, IL
04.1996 - 10.1998
Maintained records of patient care, progress or problems to report and discuss observations.
Delivered high level of assistance with cooking, meal preparation and shopping.
Assisted residents in daily activities such as dressing, grooming, and bathing.
Provided emotional support to residents during difficult times or transitions in their lives.
Ensured all medications were administered correctly and on time according to established protocols.
Participated in team meetings with other staff members to discuss challenges or successes related to the care of residents.
Coordinated activities for the residents including field trips, arts and crafts projects, games.
Facilitated communication between residents, staff members, family members, and other relevant individuals.
Transported individuals to medical appointments .
Maintained a safe environment within the residential home by monitoring resident behavior and intervening when necessary.
Assisted in developing social skills among all residents through structured activities designed specifically for this purpose.
Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
PRSC Psychiatric Rehabilitation Social Coordinator
Sharon Pines Health Care
Peoria, IL
08.1995 - 04.1996
Organized educational workshops for clients on topics such as self-care techniques.
Consulted with staff on resolution of complex service issues.
Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
Monitored progress of clients with mental health issues to ensure treatment goals were met.
Maintained detailed records of client interactions and case management activities.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Provided crisis intervention services for clients experiencing acute distress.
Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
Education
Bachelor of Arts - Social Work
Western Illinois University
Macomb, IL
05.1995
Skills
Patient Assessments
Crisis Management
Patient Needs Assessments
Friendly, Positive Attitude
Team Collaborating
Coordinating Services
Family Support
Community Resource Referral
Treatment Plan Modification
Work Planning and Prioritization
Relationship Building
Discharge Planning
High-Risk Populations Identification
Electronic Medical Record Software
Certification
LSW
ACM -SW certified
References
References available upon request.
Timeline
Social Work Case Manager
OSF Saint Francis Medical Center
07.2015 - Current
Child Welfare Specialist
Lutheran Social Services Of IL
10.1998 - 07.2015
Residential Case Worker
Children's Home
04.1996 - 10.1998
PRSC Psychiatric Rehabilitation Social Coordinator