Amanda Rodriguez
Yakima
Summary
Knowledgeable Case Manager experienced in coordinating care for vulnerable individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with a passion for helping others.
Overview
6
6
years of professional experience
Work History
Social Work Case Manager
Department of Children Youth and Families
07.2024 - Current
- Increased community engagement by connecting clients to appropriate resources and social activities.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
Clinical Supervisor
Apple Valley Counseling Services
08.2022 - 05.2024
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Lead and directed team of four clinical personnel and support staff.
Case Manager
Astria Toppenish Hospital
06.2020 - 07.2023
- Developed comprehensive discharge plans to transition clients to appropriate service providers in the community.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Intake and Admissions Specialist
Triumph Treatment Services
05.2019 - 02.2020
- Collaborated with the admissions team to develop and implement strategies to improve the admissions process.
- Provided support to social service clients in navigating available resources.
- Facilitated communication between clients and other service providers.
- Attended case reviews and provided feedback on client progress.
Education
Bachelor of Science - Bachelors of Social Work
Heritage University
Toppenish, WA05.2023
Associate of Applied Science - Substance Abuse Professional
Yakima Valley Community College
Yakima, WA06.2019
Master of Science - Social Work
Eastern Washington University
Cheney, WA07-2025
Skills
- Patient Assessments
- Social Work
- Case Planning and Management
- Treatment Planning
- Utilization Management
- Direct Patient Care
- EMR Systems
- Complex Problem-Solving
- Patient Intervention
- Case Notes
- Interdisciplinary Collaboration
Timeline
Social Work Case Manager
Department of Children Youth and Families
07.2024 - Current
Clinical Supervisor
Apple Valley Counseling Services
08.2022 - 05.2024
Case Manager
Astria Toppenish Hospital
06.2020 - 07.2023
Intake and Admissions Specialist
Triumph Treatment Services
05.2019 - 02.2020
Associate of Applied Science - Substance Abuse Professional
Yakima Valley Community College
Bachelor of Science - Bachelors of Social Work
Heritage University
Master of Science - Social Work
Eastern Washington University
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