Alexis Dominguez
NV
Summary
Adept at elevating customer experiences and driving business success. I leveraged digital marketing and exceptional interpersonal skills to enhance patronage and engagement. My background includes modeling, marketing and management. You are guarantee a memorable client experience through my energetic and bubbly persona.
Overview
7
7
years of professional experience
Work History
Bevertainer
Plaza Hotel and Casino
Las Vegas, NV
09.2024 - Current
- Worked effectively in fast-paced environments.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Bottle Server
Bar 13
Las Vegas, NV
07.2024 - Current
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
- Worked closely with DJs and entertainers to create a lively atmosphere that encouraged guests to spend more time at the venue.
Lead Hostess
Breakfast Junkies
Las Vegas, NV
04.2024 - Current
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated promotional events and celebrations for incoming patrons
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Lounge Hostess
Dazed! Lounge
Las Vegas, NV
02.2024 - 04.2024
- Manage reservations efficiently to accommodate walk-in guests and reduce wait times..
- Maintain a clean and welcoming atmosphere by quickly bussing tables and resetting tables after guest departure.
- Contributes to team success through effective communication and cooperation with coworkers and management.
- Facilitates positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Assist other FOH / BOH positions as needed
Sales Associate
MM Management
Las Vegas, NV
04.2023 - Current
- Exceeded team expectations in revenue, items per transactions and/or company wide incentives
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Bartender/Server
Beach House By 604
Waianae, HI
12.2022 - 03.2023
- Displayed acts of servant leadership by initiating personal investment in the culture, vision, hospitality, and experience for both patron and employee
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Improved and applied social media marketing strategies to increase patronage.
Attendant
Bounce Hawaii
Maili, Hawaii
08.2022 - 03.2023
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Lift heavy equipment and assist in set up or break down of large organized events
- Create and manage content for social media channels while using my formal SEO training to provide brand-boosting analytics and exceptional customer service skills.
Caregiver
Private Hire
Waianae, Hawaii
08.2022 - 03.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.,
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness..
- Maintained a clean, safe and well-organized patient environment.
- Built and maintained rapport with clients and family members to facilitate a trusting caregiver relationship.
Manager, Bartender, Model Server
Hooters Restaurant
Honolulu, HI
08.2019 - 03.2020
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Improved and applied social media marketing strategies to increase patronage.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Social Media Manager
Hooters
Honolulu, HI
08.2019 - 03.2020
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed and reported social media and online marketing campaign results.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
- Created, curated and managed published content for feed and stories across social media channels.
- Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
Busser
Xo Cafe
Honolulu, HI
06.2019 - 08.2019
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Engaged in suggestive selling and other sales techniques.
Hostess
Brew'd
Honolulu, HI
06.2019 - 09.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Hostess
STONEROSE
Yorktown Heights, NY
09.2018 - 04.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Sales Associate
Victoria Secret
New York, NY
07.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
Counseling - Mental Behavioral Health
ARCS
Remote09.2023
Marketing - Digital Marketing
Meta
Remote11.2022
Neurobiology And Behavior
CITY-AS
NYC08.2017
Musical Theater And Production
FDR
NYC06.2016
Marketing And Design
Fashion Industries High School
NYC09.2012
Skills
- Digital Marketing
- Safety and Compliance (OSHA/ food handlers/ agent card/ TAM)
- Open Table / Dutchie / Yelp / Homebase / Clover
- Promotional Modeling
- Guest Relations
- Safe Food Handling
- Team Management
- Detail Oriented
- Event Planning
- Flexible and Adaptable
- Warm and Friendly
- Trade Show Sales
- Atmosphere Modeling
- Brand ambassador
Timeline
Bevertainer
Plaza Hotel and Casino
09.2024 - Current
Bottle Server
Bar 13
07.2024 - Current
Lead Hostess
Breakfast Junkies
04.2024 - Current
Lounge Hostess
Dazed! Lounge
02.2024 - 04.2024
Sales Associate
MM Management
04.2023 - Current
Bartender/Server
Beach House By 604
12.2022 - 03.2023
Attendant
Bounce Hawaii
08.2022 - 03.2023
Caregiver
Private Hire
08.2022 - 03.2023
Manager, Bartender, Model Server
Hooters Restaurant
08.2019 - 03.2020
Social Media Manager
Hooters
08.2019 - 03.2020
Busser
Xo Cafe
06.2019 - 08.2019
Hostess
Brew'd
06.2019 - 09.2019
Hostess
STONEROSE
09.2018 - 04.2019
Sales Associate
Victoria Secret
07.2017 - 01.2018
Counseling - Mental Behavioral Health
ARCS
Marketing - Digital Marketing
Meta
Neurobiology And Behavior
CITY-AS
Musical Theater And Production
FDR
Marketing And Design
Fashion Industries High School