Overview
Work History
Education
Skills
Timeline
Generic

Alexis Donnell

Gibsonburg,OH

Overview

11
11
years of professional experience

Work History

Operation Supervisor

CuraScript SD by Evernorth
Grove City, OH
01.2023 - 07.2024
  • As part of a team, oversaw the shipping department comprised of 50 pick/pack associates
  • Organized monthly one-on-one meetings to cover overall performance and provide coaching and feedback
  • Managed the workflow to ensure timely shipment of all orders
  • Implemented audit program and reduced department errors by 33%
  • Built relationships with leaders in all departments to reduce silos and improve building morale and efficiency

Inventory and Customer Service Manager

Ace Hardware Retail Support Center
West Jefferson, OH
02.2019 - 11.2022
  • Led the warehouse through expansion project where total building skus grew from 20,000 to 80,000
  • Hired and trained 15 new warehouse specialists and inventory coordinators
  • Responsible for a team of four customer service specialists supporting nearly 400 retailers
  • Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records
  • Researched inventory discrepancies and reported results to operations managers and senior leaders
  • Improved inventory movement and retailer claims processing
  • Acted as building liaison for corporate and vendor partners
  • Created budget for staffing and materials needed to run the daily operations of the business

Warehouse Supervisor

Ace Hardware Retail Support Center
West Jefferson, OH
01.2014 - 01.2019
  • Responsible for the original setup of racking in a new distribution center
  • Assigned skus to locations to maximize operations productivity and reduce waste
  • Moved product to maximize efficiency during high sales and seasonal changes
  • Worked in all areas of inbound including profiling, receiving, and replenishment
  • Responsible for starting a second shift, hiring, training, and coaching team members on warehouse safety and best practices

Education

Master of Arts - Criminal Justice

University of Toledo
Toledo, OH
06.2011

Bachelor of Arts - Sociology

University of Toledo
Toledo, OH
08.2010

Associate of Arts - Social And Behavioral Science

Terra State Community College
Fremont, OH
08.2008

Skills

  • Workforce Management
  • Inventory Management
  • Problem-Solving
  • Decision Making
  • Verbal and Written Communication
  • Inventory Control Systems
  • Team Leadership
  • Budget Preparation and Management
  • Customer Service
  • Relationship Building

Timeline

Operation Supervisor

CuraScript SD by Evernorth
01.2023 - 07.2024

Inventory and Customer Service Manager

Ace Hardware Retail Support Center
02.2019 - 11.2022

Warehouse Supervisor

Ace Hardware Retail Support Center
01.2014 - 01.2019

Master of Arts - Criminal Justice

University of Toledo

Bachelor of Arts - Sociology

University of Toledo

Associate of Arts - Social And Behavioral Science

Terra State Community College

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Alexis Donnell