Alexis Duangchanh-Boggs
Saint Paul,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hard-working professional with 6+ years of customer service experience.
Overview
4
4
years of professional experience
Work History
Clinic Support Staff Lead
Impact Physical Medicine
Saint Paul, MN
06.2023 - Current
- Assisted with patient registration, insurance verification, and appointment scheduling.
- Coordinated with medical staff to ensure proper patient care was provided in a timely manner.
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Chiropractic Assistant
Physician's Group LLC
Saint Paul, MN
08.2022 - 04.2023
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Instructed patients on how to use therapeutic exercises and strhes properly at home to speed recovery time.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
Supervisor
Aramark
Minneapolis , MN
08.2021 - 05.2022
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Pharmacy Technician
Hunt's Drug
Rochester, MN
08.2020 - 09.2021
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Assisted pharmacists in compounding sterile products according to state regulations.
Education
High School Diploma -
Century High School
Rochester06-2019
Skills
- Relationship Building
- Customer Service
- Critical Thinking
- Conflict Resolution
- Team Management
- Organizational Skills
- Multitasking
Timeline
Clinic Support Staff Lead
Impact Physical Medicine
06.2023 - Current
Chiropractic Assistant
Physician's Group LLC
08.2022 - 04.2023
Supervisor
Aramark
08.2021 - 05.2022
Pharmacy Technician
Hunt's Drug
08.2020 - 09.2021
High School Diploma -
Century High School