- Avid Reader
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Gaming
- Pokemon card collecting
- Music
- Drawing and Painting
- Creative Writing
Alexis Durham
Oceanside,CA
Overview
2023
2023
years of professional experience
Summary
Passionate gamer with a solid foundation in customer service and extensive knowledge of gaming franchises. Skilled in building rapport and recommending games, consoles, and collectibles. Committed to enhancing the shopping experience and driving sales growth through exceptional communication and support.
Work History
Team Member
Big Bun Drive In
Boise, Idaho
2019 - 10.2022
- Processed customer payments and managed point-of-sale transactions with accuracy.
- Trained new employees with kindness and ensured they knew exactly what to do.
- Managed daily cleaning tasks to maintain facility cleanliness.
- Managed food handling processes in compliance with safety and sanitation standards.
- Performed ingredient preparation and portioning.
- Provided responsive customer service support to support customer needs and maintain service quality.
- Assisted social media marketing efforts to support brand visibility and ongoing customer engagement.
- Managed restaurant opening and closing procedures for daily operations.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Disassembled boxes and cartons and disposed of refuse in designated cardboard receptacles.
- Delivered excellent customer service by applying active listening, empathetic communication, and timely resolution of concerns to address customer needs.
Team Member
KFC
Boise, Idaho
02.2019 - 08.2019
- Assisted customers, and resolved concerns
- Restocked inventory, rotated merchandise, and organized work areas to support efficient operations.
- Provided support to customers by addressing their concerns and inquiries.
- Followed opening and closing procedures, including cleaning, setup, and equipment checks.
- Learned all required tasks quickly to maximize performance.
- Prepared and handled food items in accordance with food safety.
Team Member
Big Chill Frozen Yogurt
Nampa, Idaho
2017 - 08.2018
- Processed customer transactions efficiently
- Managed daily store operations independently, overseeing overall workflow and performance.
- Managed opening and closing procedures with consistent attention to operational readiness and compliance.
- Prepared products consistently while following safety, quality, and sanitation standards.
- Oversaw product availability monitoring and relayed supply needs to ensure uninterrupted operational continuity.
- Maintained work areas clean, organized, and safe to promote operational efficiency and team safety.
Education
High School Diploma -
Borah High School
Boise, ID05-2020
Boise State University
Boise, IDSkills
- Customer service
- Inventory management
- Multitasking
- Quick learner
- Active listening
- Communication
- Interpersonal skills
Affiliations
TikTok Creator Program
Interests
Timeline
Team Member
KFC
02.2019 - 08.2019
Team Member
Big Bun Drive In
2019 - 10.2022
Team Member
Big Chill Frozen Yogurt
2017 - 08.2018
High School Diploma -
Borah High School
Boise State University