Alexis Elizondo
Converse
Summary
Results-oriented partner with experience in restaurant operations, known for implementing effective training programs and improving customer satisfaction. Strong critical thinking and active listening skills contribute to a positive work environment.
Overview
4
4
years of professional experience
Work History
South Flo Pizza Partner
HEB CStore
San Antonio, TX
08.2023 - Current
- Oversaw daily operations to ensure efficiency and compliance with company policies.
- Developed and implemented staff training programs to enhance service quality and operational standards.
- Collaborated with management to streamline processes, resulting in improved customer satisfaction rates and a better work environment for coworkers.
- Stayed informed on industry developments.
- Spoke with peers to verify task completion and set expectations.
- Assisted in training new partners for the past 2 years.
- offered vaild feed back when was asked
Restaurant Hostess
Don Pedro's
San Antonio, TX
01.2022 - 08.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating arrangements efficiently.
- Monitored dining area for guest needs, enhancing service quality.
- Assisted in training new host staff on operational procedures.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Backed up servers by checking on tables and retrieving items for guests.
Education
High School Diploma -
Burbank High School
San Antonio, TX06-2023
Skills
- Customer relationship building
- Problem resolution
- Active listening
- Critical thinking
Timeline
South Flo Pizza Partner
HEB CStore
08.2023 - Current
Restaurant Hostess
Don Pedro's
01.2022 - 08.2022
High School Diploma -
Burbank High School