Alexis Enriquez
Santa Fe
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting retail sales at Camino Real Imports. Skilled in customer service and digitizing, adept at problem-solving and fostering customer engagement. Increased loyalty through exceptional service, demonstrating reliable and responsible teamwork. I plan to work in sales my whole life, im driven by the thought of what a job can do to further my skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Camino Real Imports
03.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and introduce them to merchandise based on they're needs.
- Resolved customer issues while adhering to company policies.
- Heavy lifting.
- Leading role when it came to heavy lifting and outdoor merchandise.
Digitial Associate
Walmart
12.2021 - 03.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Adapt quickly to changes in the workplace.
- Provide welcoming customer service and communication to further their shopping experience.
Retail Sales Associate
Camino Real Imports
02.2021 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
Santa Fe Highschool
Santa Fe, NM05-2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer engagement
- Retail sales
- Upselling strategies
- Friendly and outgoing
- Digitizing
- Embroidering
- Bilingual
- Reliable and responsible
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Graphic Design
- Digitizing
- Embroidering
- Working out
- Listening to and playing music
Timeline
Retail Sales Associate
Camino Real Imports
03.2024 - Current
Digitial Associate
Walmart
12.2021 - 03.2023
Retail Sales Associate
Camino Real Imports
02.2021 - 10.2021
High School Diploma -
Santa Fe Highschool