Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in heavy equipment operation and critical thinking, consistently achieving efficient delivery routes and fostering strong client relationships.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon Flex
07.2025 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Class B Truck Driver
SiteOne Landscape Supply Inc.
07.2022 - 07.2025
Delivered products accurately, verifying order details before departure for fewer errors during transport.
Completed daily inspection reports to ensure proper functioning of the vehicle and adherence to safety protocols.
Increased route efficiency by utilizing GPS technology and staying updated on traffic patterns.
Developed strong relationships with clients by providing exceptional communication and service.
Class A Driver
Imperial Sprinkler Supply
06.2021 - 07.2022
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Warehouse Associate
Walmart
04.2020 - 01.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Corrections Officer
Bernalillo County Metropolitan Detention Center
01.2017 - 04.2020
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Supported successful emergency response efforts by participating in regular drills and training exercises.
Sales Manager
Rack Room Shoe Store
12.2014 - 12.2016
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.