Alexis Evensen
Minneapolis,MN
Summary
Personable and solution-driven, committed to providing exceptional customer service and fostering positive client relationships. Adept in conflict resolution and equipped with strong communication skills, ensuring customer satisfaction and loyalty. Dedicated to driving impactful improvements in customer service operations and team performance.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
N/A
Hopkins, MN
02.2025 - Current
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help achieve nutritional objectives.
- Assisted with daily activities, ensuring proper learning and staying active.
- Built strong relationships with client and family to deliver emotional support and companionship.
Concierge
Cushman & Wakefield
Minneapolis, MN
04.2023 - Current
- Welcomed all owners, vendors, residents and their guests with warm greetings, while providing exceptional customer service and fostering a sense of community.
- Addressing inquiries and concerns in a professional and efficient manner, enhancing the resident experience.
- Communicated effectively with management to resolve issues promptly, ensuring a safe and comfortable environment.
- Marketed property on social media platforms, showcasing strong communication skills.
- Supported building security by monitoring entry and maintaining a secure environment.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Server
Dulono's Sports Bar
Minneapolis, MN
04.2021 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Household Manager
Above and Beyond Home Care
01.2018 - 01.2024
- Provided attentive care for children ensuring their safety, wellbeing and development through structured activities and routines.
- Managed household tasks, including meal preparation, errands, cleaning, demonstrating excellent multitasking abilities.
- Communicated regularly with parents to provide updates and address any concerns, building trust and maintaining high standards of care.
- Adapted quickly to changing needs and schedules, ensuring a smooth daily routine for the family.
- Performed cleaning and organization duties.
Medical Device Assembler
Abbott
Plymouth, MN
01.2022 - 01.2023
- Assembled high quality medical devices in a cleanroom environment, following strict safety and quality protocols.
- Operated various equipment and machinery, maintaining a focus on safety and precision.
- Kept workspace clean and sterile, adhering to stringent hygiene and safety standards to ensure product integrity.
- Upheld strict quality standards throughout all stages of production, resulting in consistently reliable medical devices for end users.
- Enhanced quality control by thoroughly inspecting and testing assembled products for compliance with industry standards.
- Contributed to a safer work environment by diligently following company safety protocols and adhering to cleanroom procedures.
Teacher's Assistant
New Creations Child Care
Big Lake, MN
01.2018 - 01.2019
- Supported lead teachers in maintaining a safe, educational and engaging environment for young children.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Assisted in creating and implementing lesson plans while supervising children's activities and behavior.
- Ensured children's safety by maintaining clean and organized play areas and effectively managing transitions between activities.
- Collaborated with parents to communicate children's progress and address any concerns, building strong partnerships.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Sales Specialist
Victoria Secret
Saint Cloud, MN
01.2017 - 01.2018
- Delivered excellent customer service, proactively engaging with customer service, engaging with customers to understand their needs and provide tailored recommendations.
- Contribute to team sale goals by converting returns and promotions into additional sale opportunities
- Managed transactions accurately and efficiently, enhancing the customer shopping experience.
- Worked collaboratively with team members to ensure a positive store environment and achieve company objectives
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Education
High School Diploma -
Elk River High School
Elk River, MN01.2017
Skills
- Exceptional customer service
- Safety conscious
- Detail oriented
- Adaptable
- Reliable
- Team player
- Excellent organizational skills
- Strong work ethic
- Attention to detail
- Time management
Languages
English
Timeline
Personal Care Assistant
N/A
02.2025 - Current
Concierge
Cushman & Wakefield
04.2023 - Current
Medical Device Assembler
Abbott
01.2022 - 01.2023
Server
Dulono's Sports Bar
04.2021 - 01.2024
Household Manager
Above and Beyond Home Care
01.2018 - 01.2024
Teacher's Assistant
New Creations Child Care
01.2018 - 01.2019
Sales Specialist
Victoria Secret
01.2017 - 01.2018
High School Diploma -
Elk River High School