Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Felkins

Certified Nursing Assistant
Clarksville,AR

Summary

I am seeking opportunity to maintain full-time positions that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a reliable employee offering excellent communication and good judgment. Can manage setting up appointments, making reminders via phone or email. Taking payments or setting up payment arrangements. I am also a state-certified Nursing Assistant bringing five years of experience in long-term healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

5
5
years of professional experience
13
13
years of post-secondary education

Work History

Certified Nursing Assistant

Johnson County Health And Rehab
Clarksville, AR
10.2018 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, teeth brushing, and hair combing.
  • Checked patient vitals such as temperature, blood pressure, oxygen status, and respirations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, kiosking daily mobility functions.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.

Receptionist Manager

Infiniti Ink
Lamar, AR
03.2017 - 01.2018
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Lamar High School
Lamar, AR
08.2004 - 05.2017

GED -

ATU Adult Education Center
Clarksville, AR
10.2017 - 12.2017

Skills

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Timeline

Certified Nursing Assistant

Johnson County Health And Rehab
10.2018 - Current

GED -

ATU Adult Education Center
10.2017 - 12.2017

Receptionist Manager

Infiniti Ink
03.2017 - 01.2018

Lamar High School
08.2004 - 05.2017
Alexis FelkinsCertified Nursing Assistant