Alexis Felkins
Certified Nursing Assistant
Clarksville,AR
Summary
I am seeking opportunity to maintain full-time positions that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a reliable employee offering excellent communication and good judgment. Can manage setting up appointments, making reminders via phone or email. Taking payments or setting up payment arrangements. I am also a state-certified Nursing Assistant bringing five years of experience in long-term healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
Work History
Certified Nursing Assistant
Johnson County Health And Rehab
Clarksville, AR
10.2018 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, teeth brushing, and hair combing.
- Checked patient vitals such as temperature, blood pressure, oxygen status, and respirations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, kiosking daily mobility functions.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Receptionist Manager
Infiniti Ink
Lamar, AR
03.2017 - 01.2018
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Lamar High School
Lamar, AR 08.2004 - 05.2017
GED -
ATU Adult Education Center
Clarksville, AR 10.2017 - 12.2017
Skills
Documenting behaviors
Recording vital signs
Supporting personal needs
Measuring bodily fluids
Dementia and Alzheimer's knowledge
Compassionate
Efficient and reliable team player
Direct Patient Care
Compassionate caregiver
Timeline
Certified Nursing Assistant
Johnson County Health And Rehab
10.2018 - Current
GED -
ATU Adult Education Center
10.2017 - 12.2017
Receptionist Manager
Infiniti Ink
03.2017 - 01.2018
Lamar High School
08.2004 - 05.2017