Alexis Feria
Pembroke Pines,FL
Summary
Creative and imaginative Balloon Artist with background in crafting unique, custom balloon designs for diverse events ranging from children's parties to corporate functions. Possess strong ability to interpret and implement client vision into tangible balloon decorations that create memorable experiences. Proven success in engaging audiences through interactive demonstrations and workshops while maintaining high safety standards. Skilled at managing multiple orders simultaneously while delivering on time and exceeding customer expectations.
Overview
8
8
years of professional experience
Work History
Balloon Artist
Yartuart
Miami, FL
04.2023 - Current
- Demonstrated excellent communication skills when speaking with guests and coworkers.
- Conducted safety checks on props before each performance.
- Assisted in marketing activities such as handing out flyers and distributing promotional items.
- Reported any incidents or accidents according to established procedures.
- Monitored guest behavior to ensure compliance with park rules and regulations.
- Supported team members by assisting them with their tasks when needed.
- Performed crowd control duties when needed.
- Greeted guests and posed for pictures.
- Attended team meetings for updates on upcoming events or changes in policies.
- Managed time effectively by efficiently completing tasks within designated timeframe.
- Maintained a positive attitude while interacting with guests.
- Maintained a professional demeanor during performances and interactions with guests.
Personal Driver
Union Pacific
Houston, TX
08.2021 - 02.2022
- Inspected vehicles for mechanical items and safety issues prior to use.
- Communicated effectively with dispatch personnel regarding any changes in route or schedule.
- Communicated effectively with customers to ensure satisfaction with services provided.
- Provided transportation for passengers to their desired destinations in a timely manner.
- Ensured vehicle was clean, presentable, and fully fueled at all times.
- Utilized GPS navigation systems to plan efficient routes for passenger pickups and drop offs.
- Assisted with loading and unloading luggage when necessary.
- Adhered to all applicable laws and regulations while operating the vehicle.
- Picked up, greeted and dropped off passengers with promptness and professionalism.
- Washed, vacuumed and organized vehicle to maintain cleanliness and passenger satisfaction.
- Utilized GPS navigation to find quickest routes and low traffic areas.
- Maintained perfect driving record and complied with road regulations.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
- Followed regular schedule of pickups for individual customers and groups.
Driver
Amazon
Lexington, KY
10.2019 - 06.2021
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Delivered packages to customers in a timely and efficient manner.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Received daily delivery instructions and route assignments from dispatch.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays to decrease calls to support.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Driver
Uber
Miami, FL
02.2016 - 09.2019
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Delivered packages to customers in a timely and efficient manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Updated profile information regularly including availability status and vehicle details.
- Provided helpful information about local attractions or points of interest upon request from customers.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained cleanliness of interior and exterior of vehicle.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Managed customer complaints professionally and courteously.
Education
GED -
Camilo Torres
Cuba06-2011
Skills
- Customer Engagement
- Hand-Eye Coordination
- Social Media Promotion
- Marketing abilities
- Salesmanship
- Event Planning and Promotion
Languages
English
Limited
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Balloon Artist
Yartuart
04.2023 - Current
Personal Driver
Union Pacific
08.2021 - 02.2022
Driver
Amazon
10.2019 - 06.2021
Driver
Uber
02.2016 - 09.2019
GED -
Camilo Torres