Alexis Fields McMillen
Honolulu,HI
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Caregiver
Family Member With Progressive Disease
07.2020 - Current
- Assist with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Cashier/ FOH
Ledo's Pizza
05.2018 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business
- Contributed to store success by maintaining high standards of cleanliness throughout the restaurant
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed getting the orders together for Dine-In and To-Go.
Waitress
Pikas Cafe
08.2016 - 03.2018
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
EMS Certification -
Maryland Fire And Rescue Institute
College Park, MD06.2019
Diploma -
Kaimuki
Honolulu, HI06.2006
Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Verbal and written communication skills
Timeline
Caregiver
Family Member With Progressive Disease
07.2020 - Current
Cashier/ FOH
Ledo's Pizza
05.2018 - 07.2020
Waitress
Pikas Cafe
08.2016 - 03.2018
EMS Certification -
Maryland Fire And Rescue Institute
Diploma -
Kaimuki
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