ALEXIS FLEN
FAIRBURN,GA
Summary
Licensed Professional Counselor with 4 years of experience counseling diverse community populations, at-risk students and higher education faculty and staff. A proven expert in coaching and conducting counseling in an operational setting. Seeking to implement clinical understanding to aid and develop learning and training programs, understand the need of an organization and candidate to attract top talent, and create productive and thriving work cultures with high employee satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HR Assistant
Superior Human Resources And Business Solutions
Atlanta, GA
01.2022 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Licensed Professional Counselor
Clayton State University
Morrow, GA
06.2020 - Current
- Provides outpatient individual, couples and group counseling, intake assessment, consultation and crisis intervention
- Led up to 20 individual sessions per week.
- Coordinates and conducts outreach programming to campus students, staff and faculty centered around personal and educational development on a variety of topics
- Used skills such as active listening and collaborative problem-solving daily to connect with clients and address concerns.
Licensed Associate Professional Counselor
CHRIS180
Atlanta, GA
06.2018 - 06.2020
- Led up to 35 individual sessions per week and 1 group session with at risk youth and adolescents.
- Provided therapy and manages clinical caseload for adults, children and families who are referred to CHRIS Counseling Center
- Demonstrated exceptional engagement skills and clinical expertise in providing trauma-focused mental health treatment to target client population.
- Evaluated and documented client's level of functioning and progress toward attainment of goals, while perform preventive intervention techniques for clients
- Advocated on behalf of clients with other agencies to include coordinating services to patients while providing outpatient services.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Manager
Target Corporation
Atlanta, GA
10.2008 - Current
- Led team of 25 members while providing exceptional customer service.
- Consistent excellent customer service for over 13 years
- Supported talent acquisition services in hiring, training, employee retention and performance management
- Led employee relations through effective communication, coaching, training and development.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Clinical Intern
CHRIS180
Atlanta, GA
08.2017 - 05.2018
- Observed, administered and provided behavioral health services, family, and individual therapy
- Maintained a caseload of 15+ clients weekly of adolescent and young adult populations (age range between 4-55 years old) comprised of walk-ins, referrals, welfare agencies and schools
- Participated in clinical consultation and collaborated with clients to develop treatment plans and goals
- Supported and maintained an environment of emotional and physical safety for clients, staff and other stakeholders at all times.
Clinical Intern
Wellspring Living for Girls Program
Atlanta, GA
01.2017 - 05.2017
- Maintained a caseload of approximately 8-10 weekly clients.
- Administered behavioral health assessments; observed and conducted and completed individual case management to assigned caseload of eight clients on a weekly basis.
- Provided trauma therapy to clients between the ages of 12-17 utilizing the Trauma Focused Cognitive Behavioral Therapy (TF-CBT) approach
- Co-facilitated two healthy choices groups for a group adolescent girls.
Education
Master of Education - Clinical Mental Health
University of West Georgia
Carrollton, GA07.2018
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA05.2013
Skills
- Employee Relations
- Excellent interpersonal and relationship building practice
- Inventory Management
- Staff Development & Management
- Conflict Resolution
- Coaching and mentoring
- Strategic Planning & Execution
- Proficient in Microsoft Office 365
- Leadership Development
- Staff Coaching & Mentoring
- Leadership & Collaboration
- Kornos
- Peoplesoft
- Workday
- Vendor Management
- Diverse demographic counseling experience
- Critical Thinking & Problem Solving
- Trauma-informed and clinical mental health therapy
Certification
- LPC - Licensed Professional Counselor
- Assessing and Managing Suicide Risk: Core Competencies for Mental Health Professionals (AMSR)
- ARC Framework Attachment (2019)
- Regulation and Competency Certified (2019)
- National Board for Certified Counselors (2019)
Timeline
HR Assistant
Superior Human Resources And Business Solutions
01.2022 - Current
Licensed Professional Counselor
Clayton State University
06.2020 - Current
Licensed Associate Professional Counselor
CHRIS180
06.2018 - 06.2020
Clinical Intern
CHRIS180
08.2017 - 05.2018
Clinical Intern
Wellspring Living for Girls Program
01.2017 - 05.2017
Manager
Target Corporation
10.2008 - Current
Master of Education - Clinical Mental Health
University of West Georgia
Bachelor of Science - Psychology
Georgia Southern University
- LPC - Licensed Professional Counselor
- Assessing and Managing Suicide Risk: Core Competencies for Mental Health Professionals (AMSR)
- ARC Framework Attachment (2019)
- Regulation and Competency Certified (2019)
- National Board for Certified Counselors (2019)
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