Alexis Gaddis
Norfolk,VA
Summary
Hardworking, quick learning, and passionate candidate with strong communication skills and proven leadership abilities. Eager to take on challenges, grow professionally, collaborate and contribute to overall company success while maintaining integrity.
Overview
5
5
years of professional experience
Work History
Specialty Sales Supervisor
GEICO
10.2021 - 01.2024
- Managed, coached, developed, and led a team of 10+ sales associates
- Met and exceeded numerical goals
- Created and enforced coaching plans to enhance knowledge and skills of associates
- Developed agents by pushing them to expand professionally and personally outside of call goals
- Became a product expert in 6 lines of business using Salesforce resources
Management Development Program
GEICO
05.2020 - 09.2021
- GEICO's fast paced promotional program to reach a leadership role
- Became a licensed agent for personal lines insurance
- Worked in Human Resources as an interviewer for first and second round potential associates for hire. Conducted phone interviews, took detailed notes, and decided whether the candidate would be a good fit for the company to move forward in the hiring process
- Spent time in quality call management, compliance, supervisor foundations, and coaching.
Business Leadership Intern
GEICO
06.2019 - 08.2019
- Collaborated with 2 to 3 other interns through group charters and collectively worked as a team to analyze department trends, create solutions, and implement change
- Analyzed problems and worked with teams to develop solutions.
- Projects included RV retention efforts, grading framework on rating 5-star auto shops, and company turnover solutions.
Education
Bachelor of Science - Marketing Management
Virginia Polytechnic Institute And State University
05.2020
Skills
- Leadership
- Communication
- Change Management
- Learning and Adapting
- Efficient in Typing
- Creativity
- Strategic Thinking
- Emotional Intelligence
- Salesforce
- Customer Service
- Relationship Building
Timeline
Specialty Sales Supervisor
GEICO
10.2021 - 01.2024
Management Development Program
GEICO
05.2020 - 09.2021
Business Leadership Intern
GEICO
06.2019 - 08.2019
Bachelor of Science - Marketing Management
Virginia Polytechnic Institute And State University