Committed to community service through advocacy and rehabilitation, actively pursuing roles in juvenile justice, victim advocacy, probation, case management, or related public service sectors.
Work History
Server
2 Months
Black Sheep Saloon | 06.2026 - Current
Provide excellent customer service in a fast-paced restaurant environment.
Communicate effectively with customers and team members to create a positive experience.
Manage multiple responsibilities while maintaining professionalism under pressure.
Handle transactions accurately and responsibly.
Resolve customer concerns using strong problem-solving and communication skills.
Youth Specialist
1 Year 8 Months
Missouri Division of Youth Services | 06.2024 - 02.2026
Supervised and mentored youth in a secure juvenile treatment setting while maintaining safety, structure, and accountability.
Built positive relationships with youth through guidance, encouragement, and consistent support.
Utilized crisis intervention, verbal de-escalation, and conflict-resolution techniques during behavioral incidents.
Completed accurate documentation, incident reports, and behavioral observations.
Collaborated with counselors, case managers, educators, and treatment teams to support individualized treatment plans.
Maintained compliance with agency policies, safety procedures, and state regulations.
Promoted positive decision-making, responsibility, and personal growth.
Server
5 Months
Wings Etc. | 01.2024 - 06.2024
Delivered professional and attentive customer service in a high-volume restaurant setting.
Managed multiple customer needs while maintaining accuracy and efficiency.
Worked collaboratively with team members to support daily operations.
Developed strong communication, organization, and conflict-resolution skills.
Associate
8 Months
Walmart | 05.2023 - 01.2024
Assisted customers by providing professional and helpful service.
Maintained organization, accuracy, and efficiency in a fast-paced retail environment.
Collaborated with coworkers to complete daily operational tasks.
Demonstrated reliability, teamwork, and time-management skills.
Education
Bachelor of Science - Criminal Justice, Criminology, Social Work
Southeast Missouri State University | 12.2025
High School Diploma
Duquion High School | Du Quoin, IL | 05.2022
Skills
Crisis Intervention
Conflict Resolution
Verbal De-escalation
Behavior Management
Trauma-Informed Care
Juvenile Justice
Report Writing & Documentation
Communication
Team Collaboration
Customer Service
Professional Ethics
Time Management
Microsoft Office Suite
Timeline
Server
Black Sheep Saloon
06.2026 - CurrentRead More
Youth Specialist
Missouri Division of Youth Services
06.2024 - 02.2026Read More
Server
Wings Etc.
01.2024 - 06.2024Read More
Associate
Walmart
05.2023 - 01.2024Read More
Southeast Missouri State University
Bachelor of Science from Criminal Justice, Criminology, Social Work