Elien Meneses
Miami,FL
Overview
12
12
years of professional experience
Work History
Server
Briza On The Bay
Miami, FL
01.2018 - Current
- Facilitated effective communication with kitchen staff about customer allergies and special requests.
- Recorded orders accurately on cash register and point-of-sale system.
- Collaborated with restaurant staff to enhance operational efficiency.
- Delivered exceptional customer service to promote satisfaction.
- Executed opening and closing duties, including dining area setup and supply restocking.
- Maintained high sanitation standards in compliance with health department regulations.
- Supported training initiatives for new servers.
Behavior Assistant
Good Times Group Home
Homestead, FL
01.2016 - Current
- Developed crisis prevention plans for students at risk of displaying dangerous behaviors.
- Encouraged positive reinforcement systems within the classroom environment to promote desirable student behaviors.
- Collaborated with school staff members on creating a safe learning environment by establishing clear expectations for all students.
- Collaborated with teachers and other school personnel to identify environmental factors that may contribute to inappropriate behavior.
- Educated students on proper etiquette, communication strategies, and how to handle difficult situations.
Cashier
Jet Runway Cafe
Fort Lauderdale, FL
07.2016 - 01.2018
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
Massage Therapist
New Generation Home Health Service
Miami, FL
01.2013 - 12.2016
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
Education
Bachelor’s Degree in Psychology (In Progress) - Psychology
Keiser University
Fort Lauderdale, FL01-2024
RBT Certification Number: RBT-20-119863 - Applied Behavior Analysis
Miami Dade College
Miami, FL11-2019
Physical Therapy Assistance - Physical Therapy
South University
Miami, FL03-2017
Tourism And Hospitality
Escuela De Tursimo Y Hoteleria
Sancti Spiritus06-2013
Some College (No Degree) - English-as-a-Second-Language Education
New Professions Technical Institute
MiamiSome College (No Degree) -
New Professions Hand Institute
MiamiSkills
- Applied behavior analysis
- Crisis intervention
- Client assessments
- Customer service
- Behavior intervention strategies
- Collaboration techniques
Timeline
Server
Briza On The Bay
01.2018 - Current
Cashier
Jet Runway Cafe
07.2016 - 01.2018
Behavior Assistant
Good Times Group Home
01.2016 - Current
Massage Therapist
New Generation Home Health Service
01.2013 - 12.2016
Bachelor’s Degree in Psychology (In Progress) - Psychology
Keiser University
RBT Certification Number: RBT-20-119863 - Applied Behavior Analysis
Miami Dade College
Physical Therapy Assistance - Physical Therapy
South University
Tourism And Hospitality
Escuela De Tursimo Y Hoteleria
Some College (No Degree) - English-as-a-Second-Language Education
New Professions Technical Institute
Some College (No Degree) -
New Professions Hand Institute