Genesis Hendrix
Charlotte,NC
Summary
Responsible childcare professional experienced in guiding children and documenting learning and development. Background leading fun activities to teach new skills and encourage growth. Offers current CPR and First Aid certifications paired with in-depth knowledge of children's emotional and social development. Dedicated BT with experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities. Sociable Server offering 3 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
2
2
years of professional experience
Work History
Server
Red Lobster
Matthews, NC
09.2023 - Current
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
- Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collected dirty dishes and glasses from tables or counters, preparing areas for the next diners.
- Prepared checks, itemizing total meal costs and taxes.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained records of transactions made during shift as required by law or company policy.
Behavior Technician
ABS Kids
Charlotte, NC
03.2023 - 04.2024
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
- Participated in continuing education and in-service training to advance skills.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
After-School Care Provider
Sangrock Black Belt World
Wesley Chapel, NC
10.2022 - 02.2023
- Provided emotional support and comfort to students who needed it.
- Sanitized toys and tables to maintain clean, safe environment.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Taught basic life skills, such as hygiene, manners, respect, to students.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Developed and implemented lesson plans and activities for children of various ages.
- Responded quickly to medical emergencies if they occurred while on duty.
Education
Bachelor of Science - Public Health
Wingate University
Wingate, NC05-2025
Skills
- Order Management
- Guest Engagement
- Safe Food Handling
- Food Running
- Table Bussing
- Food Delivery
- Sales Techniques
- Food Safety Understanding
- Arts and Crafts
- Homework Assistance
- Positive Reinforcement
- Child Supervision
- Child Development Knowledge
- Safety Awareness
- Age-Appropriate Activities
- Group Leadership
- Individualized Education Plans
- Goal Attainment
- Behavioral Management
- Positive and Negative Reinforcements
- Data Collection and Analysis
- Skill Development
- Applied Behavior Analysis
- Communication
Accomplishments
- Leadership award
Affiliations
- President of Registered Student Organization 2023-2025
Timeline
Server
Red Lobster
09.2023 - Current
Behavior Technician
ABS Kids
03.2023 - 04.2024
After-School Care Provider
Sangrock Black Belt World
10.2022 - 02.2023
Bachelor of Science - Public Health
Wingate University
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