- Fashion and Style
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- Yoga
- Volunteer Work
- Passionate about balancing physical health with mental and emotional wellness
- Acting and Theater
- Youth Development Programs
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Creative Writing
A'Niaya Goodman
Georgetown,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Pizza Hut
02.2026 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported needs of several- person wait staff who attended to specific needs of countless customers daily for The Pizza Hut restaurant with social relevancy and intersectionality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Cashier
Dollar Tree
11.2024 - 05.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Home Health Aide
Christian Provider Service
05.2024 - 09.2024
- Medicine cleaning organization appointment trips and making cooking
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Constructed cognitively stimulating activities.
- Improved patient well-being by providing compassionate and attentive personal care.
CSR - Customer Service Representative
AppleOne
03.2023 - 05.2023
- Answered and did questioners for public callers for their medicade. As well as directed people to a different departments if needed. I was using a improved script and training to answer questions and direct people in the right place.
Behavioral Health Technician
The Wood Group
12.2021 - 03.2022
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Prepared and submitted daily medical reports to management.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
Sales Associate
Blue Sky Corp
01.2020 - 04.2020
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Collaborated with cross-functional teams such as marketing and operations to implement promotional campaigns effectively
- Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Built relationships with customers to encourage repeat business.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Cashier
Golden Chick
08.2017 - 10.2017
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate's degree - Health Science
Austin Community College District
Georgetown, TX03-2026
High school diploma - undefined
Skills
- Communication skills
- Organizational skills
- Restaurant experience
- Customer support
- Medical Records
- Windows
- Sales
- Operating systems
- Medical terminology
- Typing
- Food Preparation
- Cash handling
- Behavior Management
- Front desk
- Administrative experience
- Serving
- Autism Experience
- Medical office experience
- Customer service
- Applied Behavior Analysis
- Data analysis skill
- Computer skills
- Hotel experience
- Retail sales
- Negotiation
- Telecommunication
- Bussing
- Data entry
- English
- Social Work
- Time management
- Guest services
- Microsoft Office
- Behavioral Health
- Behavioral Therapy
- Marketing
- Cash register
- Social work
- Strong work ethic
- Team collaboration
- Safe food handling
- Cleanliness standards
- Memory retention
Certification
Food Handler Certification
Interests
Timeline
Server
Pizza Hut
02.2026 - Current
Cashier
Dollar Tree
11.2024 - 05.2025
Home Health Aide
Christian Provider Service
05.2024 - 09.2024
CSR - Customer Service Representative
AppleOne
03.2023 - 05.2023
Behavioral Health Technician
The Wood Group
12.2021 - 03.2022
Sales Associate
Blue Sky Corp
01.2020 - 04.2020
Cashier
Golden Chick
08.2017 - 10.2017
High school diploma - undefined
Associate's degree - Health Science
Austin Community College District