Alexis Gonzalez
San Bernardino,CA
Summary
Detailed-oriented individual with exceptional communication, interpersonal, and professional skills. Ability to work and adapt to any environment. Gained experience in managing multiple tasks, while maintaining great organizational skills. Excellent computer skills, as well as creating promotional materials by using web and graphic design. Seeking to apply these transferrable skills into a new role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Small Business Owner of "Vibrate To Create"
Self-employed
01.2022 - Current
- Created a company that helps to educate others on the topic of Family Constellations, philosophy, methods of healing, and spiritual ideas
- Networked, collaborated, and formed lasting relationships with other companies/stores
- Designed promotional materials to increase brand awareness
- Gained skills in the public speaking field, and learned how to look for new engagements/pitch myself to new opportunities
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Interacted well with customers to build connections and nurture relationships.
Pet Care
Rover
01.2023 - Current
- Delivered excellent pet care services that included feeding, walking, grooming activities tailored to individual animal needs.
- Fostered positive relationships with clients through clear communication, professionalism, and reliability in pet care services, and a genuine passion for pet care.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Managed schedules effectively, accommodating last-minute requests and changes to ensure consistent pet care coverage.
- Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.
- Promoted business via social media to generate leads and maximize brand identity.
Assistant Manager
Book Store
01.2023 - 01.2024
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Enhanced store appearance for increased sales by creating the store's graphic design for signage.
- Interacted well with customers to build connections and nurture relationships.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Customer Service Representative
Domino's Pizza
01.2016 - 01.2018
- Collaborated with team members to complete customer orders in a timely manner and develop best practices for consistent customer service delivery.
- Responded proactively and positively to rapid change.
- Managed high-stress situations effectively, maintaining professionalism under pressure
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Customer Service Representative
Papa John's
01.2014 - 01.2016
- Trained staff on operating procedures and company services.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Responded proactively and positively to rapid change.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure
Education
San Bernardino Valley College
High School Diploma -
Cajon High School
01-2014
Skills
- Forming excellent interpersonal and professional relationships
- Excellent communication skills/public speaking skills
- Organizational Skills
- Self-motivated
- Personable and Friendly
- Web/Graphic Design
- Computer skills
- Critical thinking
- Planning and execution
Certification
- Family Constellations, Inner Journey Wellness, 08/01/22
- Usui Reiki, 08/01/21
Timeline
Pet Care
Rover
01.2023 - Current
Assistant Manager
Book Store
01.2023 - 01.2024
Small Business Owner of "Vibrate To Create"
Self-employed
01.2022 - Current
Customer Service Representative
Domino's Pizza
01.2016 - 01.2018
Customer Service Representative
Papa John's
01.2014 - 01.2016
San Bernardino Valley College
High School Diploma -
Cajon High School
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