Sean Gordon
Swedesboro,NJ
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
36
36
years of professional experience
1
1
Certification
Work History
STORE MANAGER
CVS Health
Drexel Hill, PA
01.2020 - Current
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Developed employee schedules based on business needs while effectively managing labour costs within budget constraints
- Led the implementation of new technology systems such as mobile payment options or self-checkout kiosks to enhance the customer experience
- Developed and executed marketing campaigns to increase brand awareness and attract new customers
- Ensured compliance with company policies, procedures, and safety regulations at all times
ACCOUNT REPRESENTATIVE
ATLAS MANAGEMENT SOLUTIONS, INC
Bala Cynwyd
08.2019 - 01.2020
- Build sales for Verizon and Inspire
- Interview, train and develop new hires
- Conduct meetings and set goals
GENERAL MANAGER
WAWA, INC
Prospect Park, PA
01.1997 - 08.2019
- Full knowledge of labor scheduler, Reflexis, SAP and Radiant POS
- Oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- Optimize profits by controlling food, beverage, and labor costs daily
- Continually monitor and take appropriate action to ensure food quality and service standards are consistently met
- Efficiently resolve problems or concerns to the satisfaction of all parties involved
SHIFT MANAGER
KFC-Woodlyn, PA
Woodlyn, PA
01.1990 - 01.1998
- Manage the day-to-day operations of the shift
- Train new associates
- Open and close the store
- Ensure company standards are met by the team
Education
Bachelor of Science -
HIGH SCHOOL DIPLOMA - undefined
RIDLEY HIGH SCHOOL
01-1994
Skills
- Customer Service
- Retail sales
- Operations Management
- PowerPoint
- Cash management
- Sales
- Problem-solving
- Team leadership
- Store operations
- Recruitment and hiring
- Policies and procedures
- Sales professional
Certification
- SERV Safe
- July 2019 to July 2024
Timeline
STORE MANAGER
CVS Health
01.2020 - Current
ACCOUNT REPRESENTATIVE
ATLAS MANAGEMENT SOLUTIONS, INC
08.2019 - 01.2020
GENERAL MANAGER
WAWA, INC
01.1997 - 08.2019
SHIFT MANAGER
KFC-Woodlyn, PA
01.1990 - 01.1998
HIGH SCHOOL DIPLOMA - undefined
RIDLEY HIGH SCHOOL