Summary
Overview
Work History
Education
Skills
Certification
INTERNSHIPS
Timeline
Generic

ALEXIS GOURLEY

MEDWAY,US

Summary

Security professional with 5+ years experience specializing in crisis-intervention and de-escalation techniques. Proven ability to manage high-pressure situations with professionalism and composure. Strong multitasking skills and exceptional interpersonal communication. Dedicated to ongoing career growth and the continuous improvement of professional competencies.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Protective Services Officer

Mercy Health
08.2024 - Current
  • Conduct research on operational and statistical data in the protective services & police division.
  • Conduct fire drills and inspections for compliance on a monthly basis.
  • Investigate incidents of missing persons, assaults, and theft on hospital property.
  • Operate metal detectors and security cameras.
  • Kept management updated on security activities and incidents with detailed daily reports.
  • Demonstrated conflict resolution and de-escalation techniques.
  • Technical writing and business communications.
  • Performed risk assessments of buildings and facilities in order to develop suitable safety measures.

911 Dispatcher

Clark County Sheriffs Office
03.2024 - 06.2024
  • Answered emergency and non-emergency calls.
  • Dispatched police and fire personnel to calls.
  • Provided pre-arrival instructions to callers in crisis situations.
  • Operated multi-frequency radio systems. Provided empathetic support to callers in distress, ensuring clear communication and fostering trust during critical situations.

Assembly Line Production Worker

Honda of America
04.2023 - 07.2023
  • Prepared parts and sub-assemblies for further processing.
  • Adhered to strict safety protocols to prevent workplace accidents.

Correctional Officer

State of Ohio
11.2022 - 03.2023
  • Enforced institutional rules and regulations fairly and consistently among all inmates.
  • Maintained accurate records of inmate behavior and incidents for review by higher authorities.
  • Monitored surveillance equipment to ensure safety of correctional facility.

Juvenile Correctional Officer

Montgomery County Center for Adolescent
02.2022 - 05.2022
  • Utilized de-escalation techniques during altercations between detainees.
  • Escorted residents to various appointments, meetings, and recreational activities.
  • Provided guidance on positive decision-making and life skills to detained youth.

Intern

Montgomery County Juvenile Court
08.2021 - 12.2021
  • Participated in planning and execution of community outreach programs, strengthening community relations.
  • Conducted statistical research of Juvenile cases, trends and documented findings on spreadsheets for review. This included taking data from past and current cases to look for trends and programming needs of youth.
  • Assessing risk levels associated with each individual case and making appropriate decisions based on those assessments.

Field Training Security Officer

U.S. Protection Services
08.2020 - 11.2021
  • Enforced site rules, regulations and standards.
  • De-escalated conflicts using verbal and physical techniques.
  • Operated security CCTV and access control systems.
  • Duties included handling the training budget to include ordering uniforms, training materials, security equipment and maintaining company owned assets.

Education

BACHELOR OF ARTS (B.A.) - CRIMINAL JUSTICE

Wright State University
Ohio
12.2021

Skills

  • Investigation and research, Multitasking, Defensive Tactics, Patrolling, Risk Assessment, Crisis Intervention, De-escalation, Access Control, Communication Skills, Threat Analysis, Conflict Resolution, Public Safety, Surveillance Techniques, Interpersonal Skills, Incident documentation

Certification

  • HANDCUFFS, BATON, OC SPRAY - Professional Certification
  • CRISIS INTERVENTION - Professional Certification
  • DEFENSIVE TACTICS - Professional Certification
  • CPR/BASIC FIRST AID - Professional Certification

INTERNSHIPS

  • INTERN - Montgomery County Juvenile Court
  • Assisted with resource mapping project for community resources.
  • Attended court hearings and documented information for the treatment court probation department.
  • Monitored drug screening tests as well as home and school visits for juveniles on case loads.

Timeline

Protective Services Officer

Mercy Health
08.2024 - Current

911 Dispatcher

Clark County Sheriffs Office
03.2024 - 06.2024

Assembly Line Production Worker

Honda of America
04.2023 - 07.2023

Correctional Officer

State of Ohio
11.2022 - 03.2023

Juvenile Correctional Officer

Montgomery County Center for Adolescent
02.2022 - 05.2022

Intern

Montgomery County Juvenile Court
08.2021 - 12.2021

Field Training Security Officer

U.S. Protection Services
08.2020 - 11.2021

BACHELOR OF ARTS (B.A.) - CRIMINAL JUSTICE

Wright State University

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