Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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LUKE MITCHELL

Medway

Summary

Highly motivated and detail-oriented professional with a strong sense of urgency, excellent communication skills, and a passion for exceeding customer expectations. Skilled in managing multiple priorities, problem-solving under pressure, and collaborating with cross-functional teams. Technically proficient with Microsoft Office (Word, Excel) and familiar with web and SaaS applications. Strong intellectual curiosity and commitment to continuous professional growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Beach Patrol Officer

Town of Chatham
05.2024 - 08.2024
  • + Monitored beach areas to ensure safety and compliance with regulations, assisting beachgoers and responding to emergencies
  • + Conducted routine inspections of facilities and equipment, maintaining a clean and safe environment
  • + Provided first aid and emergency response services, effectively managing critical situations
  • + Educated the public on beach safety guidelines, including rip currents, wildlife, and environmental conservation
  • + Collaborated with local law enforcement and emergency services to enhance safety measures and response efforts.

Security (Bouncer)

The Chatham Squire
05.2023 - 08.2023
  • + First point of contact with patrons to ensure lawful entry and manage crowd size to maintain compliance with local ordinances
  • + Responsible for diffusing potentially volatile situations whilst maintaining order and safety

Associate

Cousins Maine Lobster
04.2020 - 09.2022
  • + Collaborated within a Team Oriented Setting to Enhance Sales and Foster Direct Consumer Engagement
  • + Participated in Strategic Business Development to Enhance Client Acquisition and Boost Sales Performance

Education

Bachelor of Science (BS) - Business, Computer Science

Framingham State University
12-2025

Skills

  • Customer-Focused Mindset: Proven ability to define, manage, and exceed expectations in high-stakes service environments
  • Communication: Excellent verbal, written, and interpersonal communication skills; comfortable interacting with diverse stakeholders
  • Time Management: Strong multitasking ability with consistent attention to detail and deadlines
  • Familiar with SaaS and cloud-based applications
  • Proficient in Microsoft Office Suite, including advanced skills in Word and Excel
  • Professionalism: High level of reliability, maturity, and commitment to quality standards
  • Collaboration: Adept at working with cross-functional teams including management, IT, and customers

Certification

  • CPR & AED
  • Red Cross Lifesaving
  • ServSafe
  • TIPS

Interests

  • Committed to improving personal fitness through regular participation in triathlon training
  • Mindfulness Practices
  • High-Intensity Interval Training
  • Web Development and Design
  • Coding and Programming
  • Video Gaming
  • Photography
  • Drawing and Painting

Timeline

Beach Patrol Officer

Town of Chatham
05.2024 - 08.2024

Security (Bouncer)

The Chatham Squire
05.2023 - 08.2023

Associate

Cousins Maine Lobster
04.2020 - 09.2022

Bachelor of Science (BS) - Business, Computer Science

Framingham State University