Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Wedding Planner Assistant
Events by Ashley Barksdale
Northeast Florida
01.2020 - Current
Provided personalized attention to clients'' needs, fostering trust and loyalty towards the company''s services.
Streamlined communication between vendors and clients by effectively managing timelines and schedules.
Contributed to a positive work environment by maintaining a proactive attitude and strong organizational skills.
Enhanced client satisfaction by providing exceptional wedding planning assistance and support.
Assisted with day-of-event coordination, executing flawless ceremonies, receptions, and other festivities as planned.
Oversaw setup and breakdown of wedding decorations and supplies.
Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
Utilized social media to promote events and increase attendance.
Hostess, Food Runner, Busser
Golden Lion Cafe
04.2022 - 08.2024
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Used cash registers and credit card machines to cash out customers.
Documented reservations and communicated changes to guests.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered customer questions about hours, seating and menu information.
Informed servers of newly seated parties for speedy service.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Accommodated special seating requests for guests to enhance satisfaction.
Relayed guest comments or suggestions to manager on duty for further action.
Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Reset and cleaned tables quickly to prepare for new customers.
Maintained speed of service for food orders while minimizing errors and complaints.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Worked well in diverse team settings by partnering with others to complete tasks.
Cultivated warm relationships with regular customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Delivered correct food items to tables according to order documentation.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Collaborated well with other food runners to deliver orders accurately.
Trained new staff in bussing and cleaning procedures.
Intern
Huckleberry Farms
04.2021 - 09.2021
Delivered clerical support by handling range of routine and special requirements.
Worked on projects using knowledge gained in classes to put together recommendations for issues.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Analyzed problems, identified solutions and made decisions.
Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
Volunteer
Hope Hears
03.2020 - 02.2021
Volunteered with groups and organizations to help make measurable differences for program recipients.
Provided immediate responses to questions from volunteers.
Planned and delivered numerous activities and special events for programs and services.
Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Met with other volunteers and program leaders to discuss new service opportunities.
Supported engaging, fun and smooth-running events by helping with organization and planning.
Maintained clean, neat and operational facilities to serve program needs.