Alexis Harris
Las Vegas
Summary
Versatile and customer-focused professional with experience in retail, food service and property management. Proven track record of increasing customer satisfaction, streamlining operations, and maintaining high occupancy and sales rates. Skilled in relationship building, multitasking and delivering efficient high-quality service in fast -paced environments.
Overview
9
9
years of professional experience
Work History
Barista Shift Lead/Assistant Manager
Dunkin
11.2023 - Current
- Consistently met or exceeded speed of service goals during high-volume periods
- Trained and supported new employees on beverage preparation, POS systems and customer service protocols.
- Delivered high-quality customer service to an average of 300 plus guest per shift, ensuring a welcoming and efficient experience.
Sales Associate
Ross Dress for Less
06.2016 - 05.2023
- Maintained, organized, and stocked department of store.
- Worked efficiently to provide customers with a pleasant shopping experience and speedy checkout.
- Oversaw inventory handling and distribution processes.
Leasing Agent Assistant
B & R Property Management
01.2019 - 05.2020
- Facilitated property tours, processed rental applications, conducted background checks and credit checks, and coordinated lease agreements while compliance with company policies and local regulations.
- Respond promptly to tenant inquiries and resolve issues to ensure tenant satisfaction.
- File and maintain accurate records of leases, renewals, and property occupancy.
Education
High School Diploma -
Silverado High School
Las Vegas, NV06-2016
Skills
- Barista training
- Customer service
- Hospitality
- Leadership
- Telephone and email etiquette
- Leasing and sales
- Application processing
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Stocking and receiving
Timeline
Barista Shift Lead/Assistant Manager
Dunkin
11.2023 - Current
Leasing Agent Assistant
B & R Property Management
01.2019 - 05.2020
Sales Associate
Ross Dress for Less
06.2016 - 05.2023
High School Diploma -
Silverado High School
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