ALEXIS HAWKINS
Rochester,NY
Summary
Broadly skilled healthcare service provider with a background in healthcare delivery, specializing in coordination, and developing care plans that enhance patient care and increase efficiency and effectiveness. Demonstrated ability to coordinate patient care, and ensure compliance with medical standards. Strong focus on collaboration, adaptability, and achieving outcomes. Skilled in patient advocacy, and resource management. Known for reliability and effectiveness in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
EPMO Project Manager Intern
Excellus BCBS
06.2025 - Current
- Developed extensive hands-on experience in project management, defining scope, objectives, and implementation of risk management strategies.
Health Home Care Manager
URMC Complex Care Center
07.2022 - Current
- Curate and implement individualized care plans for 35+ diverse patients in collaboration with medical professionals on an monthly basis
- Responsible for completing billing assessments for patients to meet monthly audits of a 95% success rate
- Collaborate with cross-functional teams to determine assignments, tasks, and deliverables to meet patients' needs
- Coordinate and facilitate access to healthcare services and resources based on needs
- Maintain up-to date documentation based on client interactions, and hospital admissions
Direct Support Professional
Mary Cariola Children's Center
09.2014 - Current
- Perform daily routines to provide therapeutic and behavior-oriented teachings to a facility of 9 children with developmental disabilities
- Lead daily assessments to monitor residents functioning level to modify their personal care plans as needed
- Manage resident-centered programs to achieve targeted milestones regarding behavioral development
- Assigned one resident to act as their advocate and manage their daily activities outside of the facility
Education
Master of Science - Social Work
Roberts Wesleyan College
Rochester, NY05-2028
Master of Science - Health Administration
Roberts Wesleyan University
Rochester, New York05.2025
B.S. - Healthcare Administration, Pre-Professional Health
The College at Brockport, State University of New York
Brockport, New York05.2022
Associate of Science - Health Related Sciences
Monroe Community College, State University of New York
Rochester, New York05.2020
Skills
- EPIC
- NetSmart
- Teamwork
- Time Management
- Problem Solving
- Client support
- HIPAA compliance
- Care Planning
- Problem Solving
- CareSuite
Certification
Lean Six Sigma Yellow Belt, CSSC- August 2024
Timeline
EPMO Project Manager Intern
Excellus BCBS
06.2025 - Current
Health Home Care Manager
URMC Complex Care Center
07.2022 - Current
Direct Support Professional
Mary Cariola Children's Center
09.2014 - Current
B.S. - Healthcare Administration, Pre-Professional Health
The College at Brockport, State University of New York
Master of Science - Social Work
Roberts Wesleyan College
Master of Science - Health Administration
Roberts Wesleyan University
Associate of Science - Health Related Sciences
Monroe Community College, State University of New York