Alexis Hennessy
Chicago,IL
Summary
Current bartender of 5 years in Wisconsin at a popular bar (Johnnys Lounge) serving beverages and food, quitting due to moving to Illinois.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Hospitable professional committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Expertise in housekeeping and bar maintenance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Johnnys Lounge
Beaver Dam, WI
08.2019 - 09.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Made friendly conversation with customers to provide enjoyable bar experience.
Education
High School Diploma -
Don Smith Learning Acadamy
Beaver Dam, WI06-2019
Skills
- Payment Processing
- Basic accounting
- Beverage Preparation
- Food Preparation
- Menu Memorization
- Food Service
- Customer service expertise
- Salesmanship
- Creative Mixology
- Outstanding customer service
- New Hire Training
- Complex Problem-Solving
- Customer Service
- Handling Difficult Customers
- Cash Register Operation
- Point of sale systems
- Menu knowledge
- Responsible Alcohol Service
- Maintaining a clean bar
- Able to stand 12 hours
Certification
- BASSET License
- Mixology Completion
Timeline
Bartender
Johnnys Lounge
08.2019 - 09.2024
High School Diploma -
Don Smith Learning Acadamy