Alexis Hernandez
Oxford,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Forklift Operator
Warehouse Space LLC
02.2024 - Current
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Maximized accuracy in order preparation through thorough verification against packing slips before loading onto transport vehicles.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
Straight Truck Driver
MET
01.2023 - 09.2023
- Contributed to company reputation by providing exceptional customer service when resolving issues or answering inquiries related to deliveries.
- Supported team members by offering assistance during peak times or staffing shortages.
- Performed thorough pre-trip and post-trip inspections to ensure vehicle safety and prevent breakdowns.
- Strengthened relationships with clients through excellent communication skills during pickup and delivery processes.
- Managed paperwork efficiently, including bills of lading, delivery receipts, and driver logs.
- Assisted in loading and unloading cargo to ensure proper handling and minimize potential damage.
Shift Leader
Papa John's Pizza
11.2021 - 12.2022
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Efficiently operated cash register, processed transactions swiftly and accurately across various payment methods (cash, cards, contactless).
- Led a team of 8-12 employees per shift, fostering collaboration and ensuring smooth customer service even during peak hours.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
E-Commerce Specialist
Ebay.com
01.2020 - 12.2022
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Contributed to content creation efforts for product descriptions, blog posts, and newsletter updates that improved organic search rankings.
- Collaborated with customer service team to address e-commerce inquiries, providing timely resolutions and ensuring customer satisfaction.
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
Retail Salesperson
MarketSource
09.2017 - 11.2018
- Delivered excellent after-sales support including warranty information provision; fostering customer loyalty.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Exceeded sales targets through exceptional product knowledge and strong customer engagement techniques.
- Participated in ongoing training programs to continually improve product knowledge, selling skills, and industry awareness.
Education
Associate of Applied Science - Computer Science
East Los Angeles College
Monterey Park, CA 05.2001 -
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CA 05.2001 -
Skills
Material Handling
OSHA Compliance
Customer Service-Oriented
Hazardous Materials Handling
Order picking and processing
Problem-Solving
Inventory Counts
Teamwork and Collaboration
Optimizing efficiency
Punctual and Reliable
Production Reporting
Timeline
Forklift Operator
Warehouse Space LLC
02.2024 - Current
Straight Truck Driver
MET
01.2023 - 09.2023
Shift Leader
Papa John's Pizza
11.2021 - 12.2022
E-Commerce Specialist
Ebay.com
01.2020 - 12.2022
Retail Salesperson
MarketSource
09.2017 - 11.2018
Associate of Applied Science - Computer Science
East Los Angeles College
05.2001 -
High School Diploma -
James A. Garfield Senior High School
05.2001 -