Alexis Hetzel
Fair Haven
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Paralegal
Thurswell Law
Southfield
11.2019 - Current
- Prepared legal documents and pleadings for various court filings.
- Conducted legal research to support case preparation and strategy development.
- Organized case files and maintained accurate records for attorney review.
- Conducted medical record review.
- Opened new cases via case management software.
- Extracted electronic files of medical records, including medical imaging, from secure third-party record retrieval company websites.
- Scanned paper copies of medical records using ScanSnap scanner and/or TOSHIBA copiers.
- Extracted medical records including medical imaging from CDs or flash drives.
- Maintained both electronic and physical copies of case files.
- Edited PDF files with Headers/Footers for use later in legal documents as citations.
- Built a mailing list from rejected referrals for marketing purposes.
- Maintained record of rejected referrals for future reference when receiving return calls.
- Answered phones and transferred client and/or potential client calls to appropriate legal team members for resolution.
- Greeted clients, court reporters, videographers, and defense counsel.
- Directed clients, court reporters, videographers, and defense counsel to conference rooms for meetings, depositions, and facilitations.
- Setup laptop and other electronics for Zoom hearings.
- Built and maintained client relationships using timely email and/or phone communications.
- Collected and disbursed mailed to recipients via mailroom.
- Posted mail using a Pitney Bowes postage meter.
- Prepared birthday card mailings every two weeks.
- Prepared, packaged, and shipped FedEx packages for expert review.
- Prepared electronic files to be sent via Dropbox to experts and or defense attorneys for review.
- Maintained and organized inventory of office supplies.
- Ordered offices supplies from various websites.
- Offered technical support for minor technology issues.
Recruiter
Job Center
Troy
06.2018 - 02.2019
- Collaborated with hiring managers to understand staffing needs and job requirements.
- Screened resumes and conducted initial interviews to identify suitable candidates.
- Utilized applicant tracking system to manage candidate applications and progress.
- Maintained a filing system for old, current, and new applicants.
- Answered phones and greeted clients.
- Prepared and posted marketing mailings.
- Assisted with payroll.
- Conducted cold calls for employers seeking temporary employees.
Sales Associate
Kohls Department Store
Chesterfield
06.2015 - 06.2018
- Assisted customers with product selections and inquiries.
- Organized merchandise displays to enhance store aesthetics.
- Processed transactions efficiently at the cash register.
- Handled cash and electronic tender.
- Worked as a supervisor during the holiday in the shipping department.
- Fulfilled online an in-store orders.
- Provided customer resolutions.
Education
Anchor Bay High School
Fair Haven, MISome College (No Degree) -
Oakland University
Rochester, MISkills
- Customer Service
- Email & Phone Communications
- Client Resolutions
- Proficient in Microsoft Applications like Excel, PowerPoint, Word, and Outlook
- Medical Terminology
- Medical Record Review
- Case Management
- Technologically Inclined
- Task Orientated
- Basic Marketing Skills
- HIPPA Knowledge
Timeline
Paralegal
Thurswell Law
11.2019 - Current
Recruiter
Job Center
06.2018 - 02.2019
Sales Associate
Kohls Department Store
06.2015 - 06.2018
Anchor Bay High School
Some College (No Degree) -
Oakland University