Alexis Higgins
Mechanicsburg,PA
Summary
Detail-oriented and driven undergraduate psychology student eager to contribute academic knowledge and practical research and data analysis skills in a psychology research setting.
Overview
6
6
years of professional experience
Work History
Babysitter/Nanny
Self-employed
05.2018 - Current
- Take care of children with ages ranging from 6mo-13yrs
- Cleaning and maintaining client's house
- Taking care of pets when needed.
Waitress
The Barn Restaurant at Allenberry
05.2024 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Bacco Pizzeria and Wine Bar
11.2022 - 01.2024
- Served beer, wine, and food
- Labeled and sealed wine bottles for winery.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Social Media Manager
SpeedPro Imaging
09.2022 - 01.2024
- Took, edited, and posted photos and videos of products to various social media pages for the business
- Responded to messages from clients through social media
- Reached out to potential new clients and managed interactions.
- Increased customer engagement through social media.
Server Assistant/Host
Carrabba's Italian Grill
09.2023 - 12.2023
- Assisted active servers and wait staff with food and beverages
- Cleaned tables and attend to sidework for restaurant.
- Assisted with dining room set up prior to and after service period.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Greeted customers warmly to provide exceptional customer service.
Office Manager
Boshinski Eye Clinic
06.2023 - 08.2023
- Created and maintained functionality and cleanliness of office spaces
- Filled and pulled paperwork and charts for doctors
- Answered phones and helped customers with questions and scheduling
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Lifeguard
Hershey Lodge
06.2020 - 08.2022
- Enforced rules and safety
- Performed saves when guests were in distress
- Ran basic pool maintenance and chemicals
- Responded to emergency situations when needed.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained new lifeguards on safety procedures and protocol.
Project Manager
SpeedPro Imaging
09.2021 - 02.2022
- Organized and oversaw large projects
- Consulted clients and managed new quotes and referrals
- Answered phones, organized distributions, and delivered projects to clients.
- Planned, designed, and scheduled phases for large projects.
Education
B.A. Psychology -
Syracuse University
Syracuse, NY05.2025
Skills
- SPSS
- Microsoft Excell
- Research design
- Oral Presentation
- Qualitative Research
- Quantitative Research
- Data Entry
- Statistical Data Analysis
Field Experience
Syracuse University Psychology Immersion Trip , Syracuse, NY, October 2023
- Saw multiple different practices throughout the city of Syracuse that were related to a career in psychology
- Gained insight into the diverse career that psych allows one to pursue
- Met inspiring individuals that educated the group on their experience in the field
Psychiatry Shadow Experience with Dr. Mark Heinley, Harrisburg, PA, May 2024
- Shadowed Dr. Heinley over an entire week at his practice at Catholic Charities Psychological Services
- Observed clinical assessments, patient consultations, and treatment planning
- Was given first hand insight into diagnostic criteria and procedures, therapeutic interventions,
- Took diligent notes on Dr. Heinley's methodology when meeting with patients and collaborating with his therapist team
Timeline
Waitress
The Barn Restaurant at Allenberry
05.2024 - Current
Server Assistant/Host
Carrabba's Italian Grill
09.2023 - 12.2023
Office Manager
Boshinski Eye Clinic
06.2023 - 08.2023
Waitress
Bacco Pizzeria and Wine Bar
11.2022 - 01.2024
Social Media Manager
SpeedPro Imaging
09.2022 - 01.2024
Project Manager
SpeedPro Imaging
09.2021 - 02.2022
Lifeguard
Hershey Lodge
06.2020 - 08.2022
Babysitter/Nanny
Self-employed
05.2018 - Current
B.A. Psychology -
Syracuse University