Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Alexis Holloway

Traverse City,MI

Summary

Dynamic General Manager with a proven track record at Pangeas Pizza, excelling in operational management and team building. Known for fostering a collaborative environment and enhancing customer satisfaction through effective communication. A dedicated leader who thrives in fast-paced settings, consistently delivering high-quality service and innovative solutions.

Overview

16
16
years of professional experience

Work History

General Manager

Pangeas Pizza
Traverse City, Michigan
08.2019 - 06.2025
  • Oversaw daily operations ensuring efficient workflow and high-quality service.
  • Managed staff scheduling to optimize labor costs and maintain service standards.
  • Facilitated regular team meetings fostering communication and collaboration among staff.
  • Ensured compliance with health regulations maintaining a safe dining environment.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.

Bartender

19 Degrees
Mckinney, Texas
04.2018 - 07.2019
  • Prepared and served a variety of beverages to customers.
  • Maintained cleanliness and organization of the bar area.
  • Assisted in training new bartenders on standard procedures.
  • Engaged with customers to enhance their dining experience.
  • Handled cash transactions and processed payments accurately.
  • Developed specialty cocktails based on seasonal ingredients and trends.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Poured wine, beer, and cocktails for patrons.

Bartender

TopGolf
Allen, Texas
06.2017 - 04.2018
  • Prepared and served a variety of cocktails and beverages to customers.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Effectively multitasked within fast-paced environment.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Server

Pluckers Wing Bar
Allen, Texas
06.2015 - 02.2017
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took customer orders accurately and communicated special requests to the kitchen.
  • Maintained cleanliness of tables, utensils, and dining areas throughout shifts.
  • Explained menu items and daily specials to guests for informed choices.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.

Linesman/Timekeeper

PSA
Plano, Texas
08.2009 - 11.2014
  • Kept time clock efficiently for little league football
  • Did linesman work on the fields
  • Kept rowdy parents off fields and out of coach/players box
  • Walked unruly parents off property
  • Communicated with referees efficiently
  • Kept teams/ referees hydrated
  • Kept Stats for teams
  • First person on site to open fields/ last person on site to close (2012-2014)

Dog Daycare Attendant

Velvet Snout
Richardson, Texas
06.2013 - 08.2013
  • Supervised playgroups to ensure safe interactions among dogs of various breeds.
  • Maintained cleanliness of indoor and outdoor play areas and dog facilities.
  • Assisted with feeding schedules and monitored dietary needs of dogs in care.
  • Administered basic grooming tasks like brushing and bathing as needed.
  • Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
  • Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
  • Cared for pets during owners' absences.
  • Performed basic grooming tasks such as nail trimming, ear cleaning and teeth brushing on certain breeds of dogs.

Education

High School Diploma -

Plano East High School
Plano, IL
06-2015

Skills

  • Operational management
  • Customer relationship management
  • Team building
  • Effective communication
  • Problem solving
  • Leadership
  • Positive attitude
  • Work well in a fast-paced environment
  • Willingness to learn
  • Hard worker

Custom

Chris Mohrhardt - Pangeas Pizza Owner - 231-620-2695

Regan Johnson - 19 Degrees General Manager - 214-799-9637

Chris Girrbach - Restaurant Patron - 231-944-4049

Mike Dehilah - Restaurant Patron - 734-624-6533

Timeline

General Manager

Pangeas Pizza
08.2019 - 06.2025

Bartender

19 Degrees
04.2018 - 07.2019

Bartender

TopGolf
06.2017 - 04.2018

Server

Pluckers Wing Bar
06.2015 - 02.2017

Dog Daycare Attendant

Velvet Snout
06.2013 - 08.2013

Linesman/Timekeeper

PSA
08.2009 - 11.2014

High School Diploma -

Plano East High School

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Alexis Holloway