Alexis Holmes
Washington,DC
Summary
Detail-oriented team member experienced in customer service and training. Demonstrates integrity and a strong work ethic while fostering positive experiences and operational excellence.
Results-driven professional with strong customer service and teamwork skills. Known for reliability and problem-solving abilities, contributing to enhanced customer satisfaction and streamlined operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Service Crew Member
Target
Minneapolis, MN
10.2023 - Current
- Delivered exceptional customer service in fast-paced retail environment.
- Operated point-of-sale systems efficiently, ensuring accurate transactions.
- Assisted with inventory management, restocking shelves to maintain product availability.
- Trained new staff on operational procedures and customer interaction techniques.
- Resolved customer inquiries and issues promptly, fostering positive shopping experiences.
Crew Member
Jimmy John's
Minneapolis, MN
03.2023 - 10.2023
- Provided exceptional customer service, ensuring prompt order fulfillment and satisfaction.
- Operated kitchen equipment efficiently, maintaining high food safety standards.
- Collaborated with team members to streamline sandwich preparation processes.
- Trained new crew members on operational procedures and best practices.
- Implemented cleanliness protocols to uphold store hygiene standards consistently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Team Member
Chatime Bubble Tea
Minneapolis, MN
11.2021 - 06.2022
- Prepared and served a variety of bubble tea beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of workspace to comply with health and safety standards.
- Assisted in training new team members on operational procedures and customer service techniques.
- Managed inventory levels by restocking supplies, reducing waste, and ensuring product freshness.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Handled cash register transactions accurately while providing excellent customer service experience.
- Contributed to promotional events, increasing store visibility and customer engagement through effective teamwork.
Education
No Degree - Psychology
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Hopkins High School
Minneapolis, MN06.2025
Bachelor of Science - Psychology
Hampton University
Hampton, VA05.2029
Skills
- Customer service
- Team collaboration
- Reliability and punctuality
- Verbal and written communication
- Strong work ethic
- Hospitality and accommodation
- Problem-solving
- Integrity and honesty
- Task prioritization
- Critical thinking
Timeline
Service Crew Member
Target
10.2023 - Current
Crew Member
Jimmy John's
03.2023 - 10.2023
Team Member
Chatime Bubble Tea
11.2021 - 06.2022
No Degree - Psychology
Northern Virginia Community College
High School Diploma -
Hopkins High School
Bachelor of Science - Psychology
Hampton University