ALEXIS HOLTON
Donnellson,IA
Summary
SUMMARY OF QUALIFICATIONS
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Brings fresh perspective and strong commitment to quality and success. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Sales Associate
Farm Bureau Financial Services
08.2024 - 01.2025
- Educated clients on the importance of various insurance products, enabling them to make informed decisions about their coverage needs.
- Enhanced client retention with consistent follow-ups and timely policy reviews.
- Maintained detailed records of all interactions with prospects and clients using CRM software, ensuring accurate reporting of sales activities.
Post-Issue Processor
Athene
05.2022 - 04.2024
- Processed documents, ensuring accurate data entry and timely updates.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
Guest Services Representative
Residence Inn by Marriott
08.2021 - 05.2022
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
Retail Specialist
Style Encore
01.2021 - 08.2021
- Built rapport with clientele through engaging conversations about their needs/preferences which ultimately led to increased loyalty sales.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
Office Assistant
Palmer Chiropractic Clinics
08.2019 - 01.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
Support Specialist
Valencia College
05.2017 - 05.2019
- Led workshops for users on new features and best practices, increasing student engagement and website utilization.
- Conducted regular follow-ups with students to ensure their issues were fully resolved and to gather feedback for service improvement.
Substitute Teacher
School District of Osceola County
07.2018 - 02.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Education
Associate of Science - Paralegal Studies - Litigation & Transactional
Valencia College
Orlando, FL02-2026
Bachelor of Applied Science Degree - Business and Organizational Leadership
Valencia College
Orlando, Florida12-2020
Skills
- Customer service
- Multi-tasking strength
- Fast learner
- Scheduling/Planning
- Task prioritization
- Customer relationship management
- Legal terminology
- File organization
- Relationship building
- Client communication
- Critical thinking
- Active listening
Timeline
Sales Associate
Farm Bureau Financial Services
08.2024 - 01.2025
Post-Issue Processor
Athene
05.2022 - 04.2024
Guest Services Representative
Residence Inn by Marriott
08.2021 - 05.2022
Retail Specialist
Style Encore
01.2021 - 08.2021
Office Assistant
Palmer Chiropractic Clinics
08.2019 - 01.2021
Substitute Teacher
School District of Osceola County
07.2018 - 02.2019
Support Specialist
Valencia College
05.2017 - 05.2019
Associate of Science - Paralegal Studies - Litigation & Transactional
Valencia College
Bachelor of Applied Science Degree - Business and Organizational Leadership
Valencia College
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