Alexis Hooks
Gulf Breeze,FL
Summary
Flexible and focused team player, with experience in strategic planning and project management. Big-picture focus, with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recruitment & Retention Specialist
Pensacola State College
Pensacola, FL
01.2023 - Current
- Utilizes various software and tools to streamline processes and optimize performance.
- Maintains updated knowledge through continuing education and advanced training.
- Collaborates with other departments to develop promotional campaigns aimed at increasing retention rates.
- Generates monthly reports outlining the progress made toward meeting retention objectives.
- Implements new technologies and processes designed to improve the overall veteran experience.
- Explains new products and services to potential veterans.
- Resolves escalated issues from veterans in a timely manner.
- Analyzes veteran feedback and develops new techniques to ensure retention.
Team Leader, Sales Operations
SweetCreek Farm Market
Pike Road, AL
09.2019 - 12.2022
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enhanced sales productivity by simplifying processes and evaluating new tools to foster team efficiency.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Collaborated with other departments to ensure smooth workflow processes across the organization.
- Ensured compliance with company policies related to safety, security, and privacy regulations.
- Resolved customer complaints quickly and efficiently.
Education
Associate of Science -
Lurleen B. Wallace Community College
Andalusia, AL05-2019
Bachelor of Science - Psychology
Troy University
Troy, AL12-2021
Pensacola State College
Pensacola, FLSkills
- Written Communication Skills
- MOS & Other Computer Program Proficiency
- Interpersonal Skills
- Project Management Abilities
- Troubleshooting Abilities
- Problem-Solving Skills
- Hand & Power Tool Operation
- Soldering Techniques
Certification
- Business Management Certification (Completed August 2024)
- Certified Electronics Technician (In Progress)
- Certified Laser and Photonics Technician (In Progress)
- Certified Robotics and Simulations Technician (In Progress)
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Recruitment & Retention Specialist
Pensacola State College
01.2023 - Current
Team Leader, Sales Operations
SweetCreek Farm Market
09.2019 - 12.2022
Associate of Science -
Lurleen B. Wallace Community College
Bachelor of Science - Psychology
Troy University
Pensacola State College