Alexis Horn
Coos Bay
Summary
Articulate, organized, goal-oriented medical assistant seeking a position in an established medical environment supporting practitioners to facilitate patient care and expand clinical knowledge and skills within the medical field.
Overview
8
8
years of professional experience
Work History
Emergency Room Technician
Bay Area Hospital
07.2023 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Insert and maintain peripheral IVs
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Medical Assistant
South Coast Orthopedic Associates
09.2020 - Current
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Work inter-departmentally to provide clinical support for up to 5 physicians.
- Provided fracture care under physician direction.
- Performed clinical duties, such as processing orders, data entry, answering phones, and assisting physicians in clinical procedures.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and physician instruction.
ED Patient Access Specialist
Bay Area Hospital
10.2019 - 07.2023
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered
- Respond to customer inquiries with patience and positivity to establish excellent first impression.
EPIC Site Specialist/Information Technologist
Waterfall Community Health Center
02.2019 - 07.2020
- Configured hardware, devices, and software to set up work stations for employees
- Work proficiently with OCHIN Epic applications such as EpicCare, Cadence, Prelude, Cogito, and Clarity
- Train and provide daily support to EPIC application users through troubleshooting, coaching and consulting
- Ensure system changes are communicated to end-users promptly
- Set up network profiles, user security accounts, and security permissions
- Work with advisory workgroups to optimize the use of systems through the implementation of new features and upgrades
- Extracted data and produced monthly reports using RWB, Slicer Dicer, Crystal Reporting, and Excel spreadsheet function
- Established, repaired and optimized networks by installing wiring, cabling, and devices
- Managed system-wide operating system and software deployments, as well as related software upgrade problems
- Answered and triaged requests for assistance to provide top-notch support
Medical Assistant
Waterfall Community Health Center
02.2017 - 02.2019
- Communicated clearly and effectively with patients to verify information, determine the purpose of visit and record medical history
- Conducted preliminary evaluations, including measuring weight, temperature, and blood pressure, and documented results with accuracy
- Educated patients by providing medication and diet information, and clarifying physicians' orders, answering questions thoroughly
- Completed clinical procedures and gathered patient data for interpretation by a physician.
Sanitized, restocked, and organized exam rooms and medical equipment - Oriented and trained new staff on proper procedures and policies
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
Education
High School Diploma -
Marshfield High School
Coos Bay06.2013
Skills
- Strategic Planning
- Medical Office Administration
- Orthopedic Fracture Care
- Excellent interpersonal skills
- Confidential data management
- Communication
- Organizational Skills
- EMR / EHR
Leadership
- QI Commitee Member
- QA Committee Member
- State Treasuer - Oregon Job's Daughters
Accomplishments
- Collaborated with a multi-organizational team in the development of a new EPIC lab interface.
- Recognized for outstanding dedication to patient care.
- Lead a team of 5 through Phase 1 of APM Reporting
- Implemented new software applications and operating system roll-outs across business enterprise, including Teams, Upgrades to Win 10 and Mac Os.
Timeline
Emergency Room Technician
Bay Area Hospital
07.2023 - Current
Medical Assistant
South Coast Orthopedic Associates
09.2020 - Current
ED Patient Access Specialist
Bay Area Hospital
10.2019 - 07.2023
EPIC Site Specialist/Information Technologist
Waterfall Community Health Center
02.2019 - 07.2020
Medical Assistant
Waterfall Community Health Center
02.2017 - 02.2019
High School Diploma -
Marshfield High School
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