Alexis Hurley-Sutphen
Overview
10
10
years of professional experience
Work History
Drug and Alcohol Prevention Program Specialist
JSAS Healthcare
08.2023 - 01.2024
- Kept accurate and detailed records to track and document client progress in data base.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Reduced substance abuse among program participants by implementing targeted prevention strategies.
- Served as a resource person for families seeking guidance on addressing substance abuse issues within their households.
- Work with women and children that need help with housing and food, child resources.
Talent Acquisition Specialist and Recruiter
Trinity Solar
11.2017 - 10.2021
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results. Work with legal department on background checks.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to Candidates.
- Sourced and screened candidates for 3 different sales roles and worked with hiring managers to coordinate interviews, offers, and onboarding and start dates.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Hire 25-30 people per month with personal advertising and events at each office in New Jersey and New York, also Indeed.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Call Center Manager
Trinity Solar
03.2014 - 11.2017
- Developed quality employees within call center to take over a team of 13 people and grow it into a team of 35 people.
- Established and oversaw performance targets for call center associates and qualified homes.
- Determined quality assurance benchmarks and set standards for improvement.
- Collaborated with other departments to develop solutions for resolving recurring customer issues, improving overall satisfaction levels.
- Created a supportive work environment that encouraged open communication, fostering a strong sense of teamwork among agents and help set up appointments with homeowners and sales representative.
Education
High School Diploma -
Jackson Liberty High School
123 N Hope Chapel Road, Jackson, NJ 06-2010
Skills
- DVRT Certified Domestic Violence Response team
- Certified Peer Recovery Specialists
- Organizational skills
- Team collaboration
- Client advocacy
Timeline
Drug and Alcohol Prevention Program Specialist
JSAS Healthcare
08.2023 - 01.2024
Talent Acquisition Specialist and Recruiter
Trinity Solar
11.2017 - 10.2021
Call Center Manager
Trinity Solar
03.2014 - 11.2017
High School Diploma -
Jackson Liberty High School
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