Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Setup Associate Temp
Walmart
02.2023 - Current
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Provided product and service recommendations to guide customers on products to meet varying needs.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Worked well in team setting, providing support and guidance
Learned and adapted quickly to new technology and software applications
Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery
Demonstrated respect, friendliness and willingness to help wherever needed
Manufacture Associate
Palmico Air
12.2022 - Current
Worked varied hours to meet seasonal and business needs.
Generated sales reports and presentations for senior management.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Created inviting environment for customers by maintaining store organization and cleanliness.
Internship Student
Kinetic Minds
09.2022 - 01.2023
Delivered clerical support by handling range of routine and special requirements.
Answered and transferred incoming telephone calls, taking messages for various staff members.
Interacted with customers by phone, email, or in-person to provide information.
Sorted and organized files, spreadsheets, and reports.
Reassured children when upset providing emotional support and stability.
Developed games and activities using arts and crafts to support learning and verbal skills.
Engaged with children on individual basis to build positive relationships.
Prepared healthy, age-appropriate snacks and meals.
Communicated positively with children and guardians.
Cashier
Piggly Wiggly Grocery Store
12.2020 - 12.2022
Worked closely with shift manager to solve problems and handle customer concerns.
Stocked, tagged and displayed merchandise as required.
Monitored self-checkout systems and provided help in resolving complex problems.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked with floor team and managers to meet wide range of customer needs.
Addressed customer needs and made product recommendations to increase sales.
Answered questions about store policies and addressed customer concerns.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
Southern Wayne High School
Dudley, NC
06.2023
Certificate - Business Administration
Wayne Community College
Goldsboro, NC
05.2023
Bachelor of Arts - Business Administration And Management
Fayetteville State University
Fayetteville, NC
06.2026
Skills
Cross-Functional Team Collaboration
Safety Regulations
Operational setup
Administrative tasks
Operations support
Quality Assurance
Scheduling
Initiative
Customer assistance
Drawer management
Cash Handling
Basic math skills
Product and service sales
Timeline
Setup Associate Temp
Walmart
02.2023 - Current
Manufacture Associate
Palmico Air
12.2022 - Current
Internship Student
Kinetic Minds
09.2022 - 01.2023
Cashier
Piggly Wiggly Grocery Store
12.2020 - 12.2022
High School Diploma -
Southern Wayne High School
Bachelor of Arts - Business Administration And Management