Alexis Isaac
Yorktown Heights,NY
Summary
Enthusiastic professional seeking new career opportunities that offer meaningful challenges and pathways for growth. A strong foundation in leadership, time management, and customer service has been developed through diverse work experiences. With a results-oriented mindset and a keen focus on organization and client service, my objective is to add significant value in any role. Currently pursuing opportunities in the legal field to gain hands-on experience and further prepare for law school aspirations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader/Supervisor
Crumble
Yorktown Heights, NY
05.2024 - Current
- Supervised daily operations, ensuring compliance with quality standards and operational policies.
- Trained and mentored team members on best practices for customer service and product preparation.
- Resolved customer inquiries and complaints, fostering positive relationships and enhancing overall satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Youth Sports Coach
USA Sports Group
Westchester, NY
06.2025 - Current
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Taught fundamental techniques, rules, and strategies of the sport in an age-appropriate manner
Daycare Worker
Pied Piper Preschool
Yorktown Heights, NY
10.2021 - 01.2024
- Supervised daily activities, ensuring safety and engaging learning experiences for children.
- Developed and implemented age-appropriate lesson plans to promote cognitive and social development.
- Implemented health and safety protocols, maintaining a clean environment compliant with regulatory standards.
Summer Camp Counselor
Elmsford Day Camp
Elmsford, NY
06.2021 - 08.2021
- Led group activities promoting teamwork and collaboration among campers.
- Developed and implemented engaging lesson plans tailored to diverse age groups.
- Supervised daily operations ensuring safety protocols were consistently followed.
- Monitored camper behavior, ensuring a positive and inclusive environment for all participants.
Education
Undergraduate - Business Administration- Marketing & Management
University At Albany
Albany, NY12-2026
Skills
- Communication Skills
- Leadership
- Management
- Detail-oriented
- Organizational Skills
- Customer service focus
- Employee training
- Performance improvement
- Proficient in computer applications
- Childcare experience
- Early Childhood Education
Certification
- Food Safety Certification May 2024 to Present
- Food Handler Certification May 2024 to Present
- Driver's License
Languages
Italian - Intermediate
Timeline
Youth Sports Coach
USA Sports Group
06.2025 - Current
Shift Leader/Supervisor
Crumble
05.2024 - Current
Daycare Worker
Pied Piper Preschool
10.2021 - 01.2024
Summer Camp Counselor
Elmsford Day Camp
06.2021 - 08.2021
Undergraduate - Business Administration- Marketing & Management
University At Albany
Awards
National English Honor Society
National Honor Society
National Italian Honor Society