Alexis Jackson
Shreveport,La
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
1
1
Language
Work History
Cashier
Centenary College
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Performed cash, card and check transactions to complete customer purchases.
Sales Lead Keyholder
Chicos
06.2022 - 02.2024
- Keyholder, Opening/Closing Store, Open and close Registers, report all incidents to Supervisor, Make or change employee's timecard, report all Sales to District Manager, Receive and unpack shipments, Build great relationships with customers.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Developed customer loyalty through exceptional service, resulting in increased repeat business.
- Achieved sales targets consistently through product knowledge and persuasive communication skills.
- Organized product displays for maximum visibility and appeal, resulting in higher impulse purchases from customers browsing store floor.
Cashier
Aramark
04.2017 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Used POS system to enter orders, process payments and issue receipts.
Call Center Representative
Teleperformance USA
01.2015 - 06.2016
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Education
GED -
Ce Byrd High School
Shreveport, La05.2009
Skills
- Attention to detail
- Computer skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
Affiliations
Volunteered at Volunteers of America for 4 years. This included cleaning the community, helping the elderly, and volunteer in the community activities.
Awards
- Most liked/Best customer service, Aramark, 04/19
- Most liked/Best customer service, Aramark, 10/21
References
- Shonda Taylor, Volunteers of America, 1215 Prospect St., (318)200-3325
- Antonio Fleming, Chicos, 1651 Youree Dr., (318)200-8577
- Nita Davis, Aramark, 1401 E Bert Kouns industrial loop, (318)990-6301
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsWork from home optionFlexible work hoursPaid time off401k matchCareer advancementPersonal development programsCompany Culture4-day work weekTimeline
Cashier
Centenary College
09.2023 - Current
Sales Lead Keyholder
Chicos
06.2022 - 02.2024
Cashier
Aramark
04.2017 - 06.2022
Call Center Representative
Teleperformance USA
01.2015 - 06.2016
GED -
Ce Byrd High School
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