Alexis Jenkins
Macomb,Michigan
Summary
Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute my skills to diverse projects and opportunities.
Overview
4
4
years of professional experience
Work History
Customer Support Specialist
WMU Student Recreation Center
Kalamazoo, Michigan
12.2022 - Current
- Provided information about the facilities available at the gym to interested customers.
- Assisted customers with account-related concerns such as bill payments, membership cancellations, and upgrades
- Oversaw member databases, coordinated appointments, handled phone inquiries, managed email responses, and maintained accurate records.
Receptionist
WMU Electrical Engineering
Kalamazoo, Michigan
01.2022 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Receptionist
FPS Staffing
Eastpointe, MI
01.2021 - Current
- Provided prompt and accurate answers to inquiries related to job openings on a daily basis
- Provided employment instructions to over 200 customers
- Organized copies, fax, and other correspondence.
Sales Associate
FootLocker
Shelby Twp, MI
02.2021 - 08.2021
- Provide customer-oriented services by helping customers locate what they are looking for.
- Assist an average of 50 customers per day in locating items and recommending merchandise.
- Assisted coworkers with inventory, handling cash, and cleaning up.
Education
Bachelor of Science - Health Services And Science
Western Michigan University
Kalamazoo, Michigan04-2025
Skills
- Data entry and record-keeping
- Problem-solving
- Multitasking
- Networking
- Verbal and written communication
Affiliations
Princess In Christ
Black Student Union
Timeline
Customer Support Specialist
WMU Student Recreation Center
12.2022 - Current
Receptionist
WMU Electrical Engineering
01.2022 - Current
Sales Associate
FootLocker
02.2021 - 08.2021
Receptionist
FPS Staffing
01.2021 - Current
Bachelor of Science - Health Services And Science
Western Michigan University
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