Alexis Johnson
Charlotte,North Carolina
Summary
Recent graduate with excellent interpersonal management, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
Work History
Special Education Paraprofessional
Rowan Salisbury Schools
Salisbury, North Carolina
09.2023 - 05.2024
- Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
Assistant Store Manager
Abercrombie & Fitch
Concord, North Carolina
01.2023 - 09.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Assistant Store Manager
J.Crew
Concord, North Carolina
10.2018 - 01.2023
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Arts - Interdisciplinary Studies
University of North Carolina At Greensboro
Greensboro, NC05-2024
Skills
- Customer Relations
- Operations Oversight
- Department Oversight
- Records Management
- Employee Coaching
- Problem-Solving
- Attention to Detail
- Issue Resolution
- Time Management
- Hiring and Training
Timeline
Special Education Paraprofessional
Rowan Salisbury Schools
09.2023 - 05.2024
Assistant Store Manager
Abercrombie & Fitch
01.2023 - 09.2023
Assistant Store Manager
J.Crew
10.2018 - 01.2023
Bachelor of Arts - Interdisciplinary Studies
University of North Carolina At Greensboro