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Experienced bilingual Customer Service and Sales Specialist with 8+ years in telecommunications, travel, and financial technology industries. Fluent in English and Spanish, skilled in live interpretation, technical guidance, and cross-cultural communication. Known for exceeding sales targets, improving customer satisfaction, and resolving challenges in virtual environments.

Experienced customer service representative with 7 years background in call center environment. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs. Identified and known for demonstrating initiative, process improvements and procedural adherence in line with company and client objectives. Personable and energetic representative committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.

Dynamic Customer Service Sales Representative with a proven track record at Prime Communications AT&T, excelling in sales techniques and relationship building. Recognized for achieving sales quotas and enhancing customer satisfaction through effective communication and critical thinking. Adept at utilizing CRM software to streamline processes and drive results in fast-paced environments.

Alexis Johnson

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Customer Service/Sales Representative

Direct Support Professional

Customer Service Representative

Property and Casualty Insurance Agent

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General Diploma -

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Direct Support Professional

Customer Service/Sales Representative

Customer Service Representative

Property and Casualty Insurance Agent

General Diploma -

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