ALEXIS JOHNSON
Apollo Beach,USA
Summary
Certified Notary Signing Agent skilled in notarization compliance and client relationship management. Manages appointments and maintains accurate records while ensuring confidentiality and legal adherence. Delivers professional customer service with a strong focus on detail.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Notary Signing Agent
The Johnson Notary Services
Apollo Beach, FL
06.2024 - Current
- Conducted notarizations for various documents, ensuring legal compliance.
- Verified identities of signers through valid identification methods.
- Communicated clearly with clients to explain the signing process and requirements.
- Ensured confidentiality of sensitive information throughout the signing process.
- Executed multiple signings daily, ensuring timely completion in accordance with client and employer deadlines.
- Maintained accurate records of all notarizations performed for compliance purposes.
- Coordinated scheduling for client appointments and document signings to maximize availability and service efficiency.
- Visited multiple client locations to deliver mobile notary services.
- Complied with all federal, state, and local laws about notarial acts.
- Provided professional customer service while interacting with customers, lenders, escrow officers, andtitle companies.
- Provided customer service to clients through phone and email communication.
- Performed administrative tasks such as data entry, filing paperwork, updating databases, and preparing reports.
- Evaluated performance data to highlight improvement opportunities and drive service enhancements.
- Implemented marketing strategies to attract new clients.
CHILD AND YOUTH PROGRAM ASSISTANT
MACDILL AFB
TAMPA, USA
05.2021 - Current
- Ensured safety and supervision of children and youth as a Child and Youth Program Assistant (CYPA) in multiple programs.
- Assists in preparing age appropriate activities; supervises children and youth during indoor and outdoor activities, on outings and special events; arranges and serves snacks/meals.
- Provided care and oversight for program participants, maintaining accountability and fostering a supportive environment.
- Executed responsibilities in compliance with policies and regulations, reinforcing program integrity.
BEFORE AND AFTERCARE DIRECTOR
WATERSET CHARTER SCHOOL
APOLLO BEACH, USA
09.2020 - 05.2021
- This position is one that is in the public eye and program assistants must always reflect a professional manner as well as provide excellent customer service.
- Resolved conflicts with children and parents while maintaining a courteous and professional demeanor.
- Program assistant reports to the Director of the Before and After Care Program and to the school principal.
- Follows proper student check in and dismissal procedures for After Care.
- I've follows proper student sign in and dismissal procedures for Before Care.
- Consistently monitored student activities to ensure safety and engagement.
- Monitored child care area access to maintain safety and security.
- Assists students with homework.
- Tutors and assists students with homework.
- Plays with students on playground.
- Coordinated snack distribution and oversaw weekly orders.
EDUCATIONAL TECHNICIAN
MURPHY CANYON CDC 2 BLDG
SAN DIEGO, USA
05.2015 - 01.2020
- My purpose of the Child and Youth Program (CYP) Leader is to provide appropriate specialized developmental care and instruction for children and youth ranging in age from 6 weeks to 18 years in one or more CY programs.
- That includes the provision of guidance, assistance, and mentoring for the CY Program Assistants.
- Grouped duties and responsibilities of the CYP Leader into categories, including mentor, curriculum, indoor and outdoor environment, interactions, cooking projects, relationships with staff and parents, supervision of children and youth, parent and employee communication, assessment, and compliance.
- Mentors assigned CY Program Assistant team.
- Works with senior employees to provide instruction and training to lower-level employees.
- Supported lower-level employees by guiding them through completion of Standardized Module Training.
- Assists the Training and Curriculum (T&C) Specialist in helping lower-level CY Program Assistants translate professional development training into practice by mentoring, guiding and role-modeling.
- Models appropriate behaviors and techniques for working with children and youth.
- Provided constructive suggestions to enhance program effectiveness.
- Assists the T&C Specialist with recording observations of children and charts progress of team members' on-the-job skills.
- Consults frequently with the T&C Specialist for guidance on strategies to further assist team members' professional development efforts.
- Curriculum Plans activities for program participants based on observed needs of individual children and youth.
- Continually reviews activities and plans for appropriateness.
- Works with T&C Specialist, supervisor, and the CY Program Assistants to implement activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth.
- Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.
- Developed and implemented tailored program options for children and youth with special requirements.
- Assists children and youth with special projects, homework, and life skills.
- Recommends to the T&C Specialist and CY Program Assistants changes and adjustments to activities and plans where necessary to meet unusual situations.
- Sets up displays and bulletin boards.
- Arranges for and/or serves appropriate snacks or meals where applicable.
- Indoor and Outdoor Environment Works with team members to prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.
- Makes suggestions about improvements to the activity areas.
- Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.
- Secures supplies, equipment, and facilities.
- Interactions and Relationships Encourages participant interest and establishes a program setting that promotes positive interactions with other children, youth, and adults.
- Interacts with children and youth using approved child guidance and youth development techniques.
- Supervision of Children and Youth Provided care and supervision of program participants while maintaining compliance with DoD, NAF Component, and local command policies and standards.
- Maintains control of and accounts for the whereabouts and safety of children and youth.
- Ensured children and youth departed with authorized persons according to written parental instructions.
- Oversees arrival and departure of children and youth.
- Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.
- Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed.
- Parent and Employee Communication Interacts professionally with employees, parents, and local installation command personnel.
- Participates in conferences with parents, employees, school representatives, and local installation command personnel.
- Briefs other employees and parents.
- Plans and conducts activities for parents in order to encourage parents to become involved.
- Assessment Observes children and youth and documents developmental progression and/or concerns and uses the information in planning.
- Assists CY Program Assistants with assessment tasks when needed.
- Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools.
- Compliance Ensures assigned area achieves and maintains standards for DoD certification and national accreditation or equivalent.
- Knowledge of developmentally appropriate programs designed to meet the physical, emotional, social, and cognitive needs of children and youth from 6 weeks to 18 years of age.
- Knowledge of child and youth development principles, practices, and techniques.
- Skills to apply Federal and State laws governing the detection and prevention of child abuse and/or neglect.
- Skill in understanding interests and motivation of individuals and groups in a CYP environment.
- Skill in program planning, organizing, and employee scheduling.
- Skills to provide leadership, mentoring, and guidance to CY Program Ability to identify and respond to emergency situations.
- Ability to train employees on variety of issues to include recognition and identification of childhood illnesses and child abuse, etc.
- I had to develop curriculum outlines and lesson plans/guides.
- I also have the ability to communicate effectively in English, both orally and in writing and possess strong interpersonal skills.
- Incumbent and displayed knowledge of and competency in developmentally appropriate programming for children and youth.
CHILDCARE PROVIDER AND OWNER
UNITED STATES NAVY
NEWPORT NEWS, USA
12.2001 - 07.2011
- Oversaw care for 12 children, including those with special needs, ensuring a nurturing and inclusive environment.
- Managed interviews, processed documents, prepared forms, developed lesson plans, engaged with children, prepared meals, and executed accounting transactions while demonstrating proficiency in Microsoft Office applications.
- Communicated daily with military parents via telephone, email, and in-person to address inquiries and provide support.
- Ability to establish and maintain effective working relationships with military, military parents, children, and coworkers.
- Ability to read, write, and communicate effectively orally and in writing.
- Attending monthly trainings, USDA trainings.
Education
Bachelor of Science (B.S.) - Early Childhood Education (AECE)
University of Connecticut
New Haven, CT05.2023
Nursing Clinical Medical Assisting -
Fortis Institute (CAPPS Medical Institute)
Pensacola, FL07.2009
Associate in Science (A.S.) - Early Childhood Education (AECE)
University of Connecticut
New Haven, CT09.2008
Skills
- Notarization compliance
- Identity verification
- Document management
- Client scheduling
- Record keeping
- Customer relationship management
- Power of attorney recognition
- Mobile notary services
- Patient documentation
- Customer service
- Appointment scheduling
- Data entry
- Payment collection
- Medical terminology proficiency
- Lesson planning
- Time management
- Special education
- Cognitive and behavioral development
- Professionalism
- Attention to detail
- Verbal and written communication
- Human resource management
- Small business operations
Certification
- Program Management
- Blood Borne Pathogens
- HIPPA
- Community First Aid and CPR
- Aids 104/ Domestic Violence
- Communication and Listening Training
- Kids Cults and Gangs How to make a difference
- Child Abuse
- Safety
- Healthy learning
- Environment
- Physical
- Cognitive
- Communication
- Creative Self
- Social Guidance
- Families
- OSHA
- Professionalism
- Spring Charts
- Volunteering
References
References available upon request
Timeline
Certified Notary Signing Agent
The Johnson Notary Services
06.2024 - Current
CHILD AND YOUTH PROGRAM ASSISTANT
MACDILL AFB
05.2021 - Current
BEFORE AND AFTERCARE DIRECTOR
WATERSET CHARTER SCHOOL
09.2020 - 05.2021
EDUCATIONAL TECHNICIAN
MURPHY CANYON CDC 2 BLDG
05.2015 - 01.2020
CHILDCARE PROVIDER AND OWNER
UNITED STATES NAVY
12.2001 - 07.2011
Bachelor of Science (B.S.) - Early Childhood Education (AECE)
University of Connecticut
Nursing Clinical Medical Assisting -
Fortis Institute (CAPPS Medical Institute)
Associate in Science (A.S.) - Early Childhood Education (AECE)
University of Connecticut