Dustin Kropp

• Led and supervised a large, diverse team, fostering accountability, collaboration, and a positive work environment
• Managed daily operations in a fast-paced setting, demonstrating strong organizational and problem-solving skills
• Trained and coached employees, supporting skill development, performance improvement, and goal attainment
• Resolved customer concerns professionally, utilizing effective communication and conflict-resolution strategies
• Analyzed performance data and implemented strategies to improve efficiency and outcomes
• Maintained high standards of safety, organization, and operational consistency
• Built relationships with clients and team members, promoting trust, engagement, and retention

• Maintained and inspected complex systems, demonstrating attention to detail and procedural accuracy
• Collected and reported data to ensure compliance with industry standards
• Collaborated with multiple stakeholders, including vendors and business owners
• Troubleshoot and resolve technical issues efficiently in diverse environments

• Operates vehicle in accordance with DOT (Department of Transportation) requirements as well as all local, state and federal laws
• Notary for the State of Florida.
• Built sustainable relationships and trust with customer accounts using open and interactive communication.
• Built strong relationships through clear communication and customer support.
• Explained complex processes in a clear and accessible manner.
• Ensured compliance with state and federal regulations, maintaining accurate documentation.
• Adapted to customer needs and problem-solved in real time.

• Performed quality inspections of completed work to meet company standards.
• Identified and reported violations or potential hazards to optimize safety.
• Unloaded and identified building materials, machinery and tools, distributing to appropriate locations according to project plans and specifications.
• Led and trained team members, reinforcing procedures, safety, and productivity expectations.
• Monitored performance and provided feedback to improve team outcomes.
• Ensured adherence to safety protocols and operational standards.
• Identified and addressed challenges in dynamic, outdoor environments.

• Trained and mentored new team members, supporting onboarding and skill development.
• Managed high-pressure environments while maintaining professionalism and organization.
• Coordinated large groups and events, ensuring smooth operations and positive experiences.
• Communicated effectively with diverse individuals and teams.

• Trained and mentored new team members, supporting onboarding and skill development.
• Managed high-pressure environments while maintaining professionalism and organization.
• Coordinated large groups and events, ensuring smooth operations and positive experiences.
• Communicated effectively with diverse individuals and teams.

• Trained and mentored new team members, supporting onboarding and skill development.
• Managed high-pressure environments while maintaining professionalism and organization.
• Coordinated large groups and events, ensuring smooth operations and positive experiences.
• Communicated effectively with diverse individuals and teams.

• Trained and mentored new team members, supporting onboarding and skill development.
• Managed high-pressure environments while maintaining professionalism and organization.
• Coordinated large groups and events, ensuring smooth operations and positive experiences.
• Communicated effectively with diverse individuals and teams.

• Compiled and maintained records documented engineering schematics, installed equipment, installation and operational problems, resources used, repairs, and corrective action performed.
• Produced electronics drawings and graphics representing industrial control, instrumentation, sensors and analog and digital telecommunications networks, using computer-aided design (CAD) software.
• Ensured adherence to design specifications and compliance with applicable electrical codes and standards.
• Operated, maintained, and repaired advanced technical systems.
• Interpreted schematics, technical manuals, and engineering diagrams.
• Demonstrated discipline, accountability, and adherence to strict procedures.
• Documented processes, troubleshooting steps, and system performance.
• Recognized with commendations for service and performance.
• Commendations: War on terrorism and other medals for being forward deployed.
• Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components.
• Replaced defective components and parts, used hand tools and precision instruments.