Alexis Jones

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Help give the kids snacks

help place their sleeping mates down

Play imaginary games with them like the animals were going to school

rock the babies to sleep

feed the little babies

read to the older kids

do activities with the kids

go outside with the kids

get them prepared for school

• Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
• Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
• Enhanced customer satisfaction by providing friendly and efficient service upon entry.
• Collaborated with team members to ensure seamless guest experiences during high-traffic periods.
• Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
• Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
• Acted as first point of contact for visiting clients and customers.
• Answered customer questions and pointed individuals in right directions.
• Maintained clean, organized environments for presentable front-of-house areas.

• Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
• Managed returns and exchanges, resolving customer issues promptly and professionally.
• Handled high volume transactions during peak periods without compromising service quality or accuracy.
• Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
• Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
• Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Connected with customers to support positive transaction experiences and address service concerns.
• Operated POS terminals and cash drawer balancing.