Alexis Keiper
Albion,PA
Summary
I have professional experience in customer service and cash handling, honed at Texas Roadhouse and other notable establishments. Excelled in relationship building and cash drawer balancing, significantly enhancing customer satisfaction and financial accuracy. Demonstrated exceptional organizational abilities and a commitment to maintaining high-quality standards across all roles.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Beautiful Smiles Pediatric Dentistry and Braces
Erie, PA
05.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Server
Texas Roadhouse
Erie, PA
08.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host
Quaker Steak Snd Lube
Erie, PA
11.2020 - 08.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Server
Sticks and Bricks Wood Fire Pizza
Erie, PA
11.2022 - 06.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Finisher
PHB Machining Division
Fairview, PA
09.2022 - 05.2023
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
- Collaborated with team members to meet quotas and maintain consistent productivity levels.
- Utilized various hand tools and equipment effectively, ensuring precision in all aspects of the finishing process.
- Reviewed time sheets and work orders.
Education
High School Diploma -
Northwestern Senior High
Albion, PA06.2022
Diploma - Dental Assistant
Great Lakes Institute of Technology
Erie, PA04.2024
Skills
- Sales Transactions
- Relationship Building
- Inventory Tracking
- Inventory Management
- Cash Drawer Balancing
- Cash Counting Accuracy
- Currency handling
- Customer Assistance
Timeline
Dental Assistant
Beautiful Smiles Pediatric Dentistry and Braces
05.2024 - Current
Server
Texas Roadhouse
08.2023 - 08.2024
Server
Sticks and Bricks Wood Fire Pizza
11.2022 - 06.2023
Finisher
PHB Machining Division
09.2022 - 05.2023
Host
Quaker Steak Snd Lube
11.2020 - 08.2022
High School Diploma -
Northwestern Senior High
Diploma - Dental Assistant
Great Lakes Institute of Technology