Alexis Kelly
Indianapolis
Summary
Hardworking and dedicated operations leader with experience managing teams and improving station performance. Skilled in overseeing logistics, maintaining safety standards, and driving efficiency. Known for boosting team morale and fostering a positive work environment. Committed to delivering high-quality service, managing budgets, and ensuring customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Truck Driver Class A
Window and Door Design Center
03.2022 - Current
- Supervising and training delivery drivers to ensure efficient and safe operations
- Coordinating delivery schedules and optimizing routes for timely customer deliveries
- Acting as the main point of contact between drivers, warehouse staff, and management
- Overseeing the loading, unloading, and secure transportation of windows, doors, and related materials
- Ensuring all deliveries meet quality and safety standards to prevent damage in transit
- Maintaining accurate records of deliveries, mileage, and fuel usage
Forklift Manager
Aldi's Warehouse
01.2018 - 02.2021
- Supervising forklift operators and warehouse staff to ensure efficient workflow
- Training and mentoring employees on proper forklift operation and safety procedures
- Coordinating work schedules and assigning tasks to maintain productivity
- Managing inventory movement, ensuring accurate storage and retrieval of goods
- Overseeing the loading and unloading of trucks to maintain efficiency and accuracy
- Ensuring proper organization of stock within the warehouse for easy access and minimal damage
- Implementing process improvements to optimize warehouse operations
- Monitoring KPIs (e.g., load times, inventory accuracy) to enhance performance
- Collaborating with management to identify cost-saving opportunities and workflow enhancements
Package Handler Supervisor
FedEx Ground Warehouse
06.2015 - 12.2015
- Managed shift operations, consistently meeting or exceeding performance targets for package handling efficiency.
- Enhanced team efficiency by implementing streamlined package sorting and handling processes.
- Created an environment that promoted open communication amongst the staff.
- Trained new employees on proper handling techniques and company policies, leading to decreased turnover rates among staff members.
- Maintained compliance with industry regulations pertaining to package handling procedures.
Manager of Operations
McDonald's Franchise
12.2004 - 09.2015
- Overseeing daily operations across multiple locations to ensure efficiency and profitability
- Recruiting, training, and mentoring managers and staff to maintain high performance and service standards
- Conducting performance evaluations and implementing development plans for employees
- Managing budgets, controlling costs, and maximizing profitability for each restaurant
- Analyzing financial reports, sales trends, and operational expenses to identify areas for improvement
- Implementing strategies to drive revenue growth and meet business objectives
- Ensuring all locations adhere to company standards for food quality, service, and cleanliness
- Monitoring inventory levels, supply chain operations, and vendor relationships
- Overseeing equipment maintenance and facility upkeep to prevent operational disruptions
- Enforcing customer service excellence to maintain strong brand reputation and guest satisfaction
- Addressing customer complaints and implementing solutions to enhance the dining experience
- Ensuring compliance with McDonald's corporate policies, health regulations, and safety standards
Education
High School Diploma -
Roosevelt High School
Skills
- Team Leadership & Staff Management
- Driver supervision
- Forklift operation
- Operational efficiency
- Operations & Logistics Coordination
- Budgeting & Financial Oversight
- Customer Service Excellence
- Safety & Regulatory Compliance
- Problem-Solving & Decision Making
Certification
Forklift Certification
Timeline
Lead Truck Driver Class A
Window and Door Design Center
03.2022 - Current
Forklift Manager
Aldi's Warehouse
01.2018 - 02.2021
Package Handler Supervisor
FedEx Ground Warehouse
06.2015 - 12.2015
Manager of Operations
McDonald's Franchise
12.2004 - 09.2015
High School Diploma -
Roosevelt High School
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