Alexis Kelser
Chestertown,MD
Summary
Motivated, detail-driven professional seeking a recruiting role that utilizes my organizational strengths, analytical mindset, and ability to collaborate effectively.
Overview
4
4
years of professional experience
Work History
Senior Branch Banking Specialist
Shore United Bank
Chestertown, MD
12.2024 - Current
- Develops sourcing strategies to determine top-fit customers for key banking products.
- Delivers accurate transactions and consistent customer service in a fast-paced banking environment.
- Represents Shore United Bank through community engagement and volunteer outreach to strengthen brand presence.
- Works towards the company’s values of teamwork and resilience by collaborating with team members to coach on branch operations and maintain a positive, solutions-focused environment.
- Completes audits and reports using Microsoft 365 (Word, Excel, Outlook).
- Takes detailed notes to understand tasks, follow established procedures, and ensure accurate documentation and effective customer support.
- Collaborated with team members to streamline operational processes, enhancing overall service delivery.
- Trained new staff on banking procedures and software applications to promote efficiency and accuracy.
- Analyzed customer needs to recommend appropriate banking products, driving client satisfaction and retention.
- Identified customer desires and goals through needs-based sales tactics.
Office Administrator
Cohee Design Build, Inc.
Chester, MD
01.2022 - 12.2024
- Managed employer-branding content on the company’s Facebook page to attract and engage potential talent.
- Served as a key liaison between clients and the architect, negotiating project needs and resolving concerns to maintain satisfaction and momentum.
- Maintain organized, accurate documentation using Microsoft Office Suite to support efficient workflows and stakeholder communication.
- Developed detailed invoices and proposals for clients and contractors, supporting smooth coordination for 10-15 active projects at a time.
- Provide support by coordinating client appointments, capturing detailed project requests, and ensuring clear communication throughout the process.
- Led initiatives to improve client relations through effective communication and timely follow-ups on inquiries.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
4th-grade Elementary School Teacher
Queen Annes County Public Schools
08.2023 - 06.2024
- Bayside Elementary School
4th-grade Elementary School Teacher
Caroline County Public Schools
01.2022 - 06.2023
- Ridgely Elementary School
- 2nd-grade Elementary Teacher Summer School
- Denton Elementary School
- 2nd-grade Long-term Substitute Teacher
- Ridgely Elementary School
- Analyzed performance data to identify trends and inform targeted support strategies, strengthening overall outcomes.
- Collaborated with a multi-generational team to complete projects, building strong interpersonal and cross-functional communication skills.
- Demonstrated strong attention to detail when reviewing student work and presentations to ensure accuracy and quality.
- Demonstrated strong emotional intelligence by accurately reading student behavior, identifying underlying needs, and responding with appropriate support.
- Utilized Microsoft Office Suite, Google Workspace, and Canva to create polished presentations, manage data, and support efficient information tracking.
- Effectively prioritized tasks by balancing daily instructional duties, lesson planning, and preparation for meetings.
- Assessed student progress regularly, adapting instructional methods to meet diverse needs.
- Coordinated extracurricular activities promoting student engagement and community involvement.
- Streamlined assessment processes, improving accuracy in tracking student performance and outcomes.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Promoted a growth mindset in the classroom by encouraging students to set goals, embrace challenges, and persevere through obstacles.
Education
Bachelor of Science - Elementary Education
Salisbury University
Salisbury, Maryland12-2021
Skills
- Microsoft Office Suite
- Customer Service
- Analytical thinking
- Teamwork and collaboration
- Time management
- Documentation and reporting
- Marketing
Timeline
Senior Branch Banking Specialist
Shore United Bank
12.2024 - Current
4th-grade Elementary School Teacher
Queen Annes County Public Schools
08.2023 - 06.2024
Office Administrator
Cohee Design Build, Inc.
01.2022 - 12.2024
4th-grade Elementary School Teacher
Caroline County Public Schools
01.2022 - 06.2023
Bachelor of Science - Elementary Education
Salisbury University