Alexis Kincaid-Green
Sacramento,CA
Summary
Dedicated graduate of a Medical Assistant program with expertise in clinical and administrative tasks, including patient care and medical documentation. Skilled and compassionate phlebotomist known for high productivity and successful venipuncture procedures. Focused on fostering clear patient communication and ensuring comfort throughout all medical procedures. Strong time management and adaptability abilities contribute to improved patient experiences and streamlined laboratory workflows.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavior Technician
Pacific Homecare Services
10.2024 - Current
- Provided one-on-one support to clients in order to improve social skills, communication, and problem-solving.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Assisted patients improve social relationships and engagement.
- Developed activity plans and instructional materials to assist with treatment.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
Medical Assistant
Urgent Care clinic
01.2025 - 01.2025
- Operated the electrocardiogram (EKG) to administer diagnostic tests.
- Collected samples from patients for laboratory testing purposes.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Position patients properly during examination or treatment for comfort and safety.
- Clean and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidentiality by completing and safeguarding medical records.
- Administering injections, medications and treatments as directed by the physician.
Server
Denny's
01.2020 - 07.2020
- Delivered excellent customer service in a fast-paced dining environment
- Assisted customers with menu selections and dietary needs
- Handled financial transactions and ensured customer satisfaction
Shift Manager / Customer Service Representative / Kitchen Manager / Employee
McDonald's
12.2017 - 01.2020
- Managed shifts, supervised staff, and ensured operational efficiency
- Handled customer concerns, resolving issues promptly and professionally
- Coordinated kitchen operations, ensuring food safety and quality standards
- Trained new employees, improving team performance and customer satisfaction
Education
Coursework in Business and Communications - public speech and business-related topics
Butte College
Phlebotomy Training Program
Cal Regional
06-2025
Medical Assistant Program -
National Career Education
01-2025
High School Diploma -
Options for Youth
04.2020
Skills
- Strong interpersonal and communication skills
- Leadership and team management experience
- Customer service expertise
- Multitasking in fast-paced environments
- Basic medical terminology and healthcare concepts
- Effective Problem Resolution
- Attention to detail and organizational skills
- Time management and prioritization in high-pressure environments
- Documentation skills
- Maintaining confidentiality
- EMR / EHR
- Venipuncture
- Order of draw
- HIPAA
- Infection control
Certification
CPR/First Aid Certified
Ecard Code # 26541180755878
National Certified Medical Assistant ( NCCT)
ID# 1238109
Phlebotomy (CPT)
CPT-02503725
Timeline
Medical Assistant
Urgent Care clinic
01.2025 - 01.2025
Behavior Technician
Pacific Homecare Services
10.2024 - Current
Server
Denny's
01.2020 - 07.2020
Shift Manager / Customer Service Representative / Kitchen Manager / Employee
McDonald's
12.2017 - 01.2020
Phlebotomy Training Program
Cal Regional
Medical Assistant Program -
National Career Education
High School Diploma -
Options for Youth
Coursework in Business and Communications - public speech and business-related topics
Butte College
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