Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Shift Leader
A La Mode
06.2019 - Current
Trained new employees and delegated daily tasks and responsibilities.
Greeted incoming customers and provided reliable, friendly customer service.
Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Housekeeper
Lakeshore Housekeeping
01.2019 - 05.2023
Cleaned commercial businesses, homes, and condos.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Tutor
K-12 Connect
01.2023 - 04.2023
Tutor students from grades kindergarten to 12th grade in writing and reading.
Provided homework assistance using specific curriculum and materials.
Supported students with helpful study habits and exam strategies.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Dance Teacher
Dream Makers Dance Studio
08.2017 - 02.2019
Taught and trained five students for dance competitions.
Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
Planned routines for recitals and performances.
Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
Recognized and adapted to different learning styles to productively communicate and teach materials to all students.